Customer Service Admin Intern (Community)  

Stellar Women (part of Tinkerlust) is a destination for every ambitious lady who works tirelessly in attaining their goals and making them into reality. We connect you to the other strong like-minded and powerful women so you will have the opportunities to share your goals and experiences. We are the safest net for women who need encouragement by lending a helping hand to hold our sister and giving them clear guidance on how to successfully achieve their dreams. Join us now to work with other strong and powerful women on the team!

• Manage all incoming entries across channels including phone calls and emails
• Follow-up of customer experience with various programs
• Answer questions, suggestions, and remarks from customers
• Receiving and dealing with customer claims
• Facilitate community and program coordination
• Manage participants ticketing during events
• Host zoom webinar if needed
• Prepare merchandises (e.g. goodie bags) for community members

• Fresh graduate or final year student from any major
• Accustomed to work with data and numbers
• Attention to detail
• Must have strong, friendly, and upbeat verbal and written communications skills
• Ability to remain cool, calm, collected and organized, even in times of high volume
• Ability to empathize is a must
• Must be proficient operating common channels program such as social media, chat, phone, both mobile and laptop
• Available for 6 months internship program