Customer Service Associate
Tiaong Rural Bank Inc. (TRBI)
- Santo Tomas, PhilippinesAH26, Santo Tomas, Batangas, PhilippinesSanto TomasCalabarzonPhilippinesPhilippines
- Full timeFULL_TIME
Expired 6 years ago
2018-01-29T16:00:00+00:00Job Description
Responsible for the processing of over-the-counter transactions i.e. deposits, withdrawals, encashment, bills payments, etc. and balancing of transactions.
Duties and Responsibilities
- Acts as alternate custodian of the Branch Officer-In-Charge (BOIC) on branch keys and combinations.
- Accepts peso /dollar cash and check deposits and processes/approves withdrawals and check encashments within his authority.
- Verifies the authenticity of bills accepted for deposits.
- Performs passbook updating and processing of closing and reactivation of accounts.
- Processes over-the-counter bills payments and SSS payments as well as debit/credit memos.
- Processes foreign exchange transactions.
- Pays out petty expenses and proceeds of remittances.
- Maintains PCOS/cash and pay out transactions within the approved limit.
- Reviews that transactions are properly approved by the BOIC and/or Co-signor prior to processing and pay-out.
- Balances over-the-counter transactions against system print-outs and ensures that shortages/overages, if any are declared.
- Maintains the orderliness of workstation during the day and cleanliness at end-of-day.
- Performs cross-selling of the bank’s products and services.
- Maintains files of deposit/withdrawal slips, debit/credit memos, and other over-the-counter documents.
- Other functions that may be assigned from time to time.
Minimum Qualifications
- Candidate must possess at least a Bachelor's/College Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.
- Must have Banking and Finance Experience; preferably Customer Service Associate-Teller
- Full-Time position(s) available.
- Applicants must be willing to work in San Pablo, Laguna.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- AH26, Santo Tomas, Batangas, Philippines
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About Tiaong Rural Bank Inc. (TRBI)
TRBI remained competitive throughout the years by making the economic welfare and upliftment of the common-tao a top and foremost concern of the company. The bank provides financing opportunities and services that are perfectly suited for the rural and agricultural-inclined people. Thus, making TRBI the most preferred rural bank in four (4) areas specifically in Batangas, Laguna, Cavite and Quezon. Besides making success in the banking industry for the past 60 years, TRBI had been recognized as the “Rural Bank of the Year” in three instances. Rural Bank Administration, BSP and the Rural Bankers Association of the Philippines awarded the said recognition in 1959, 1984 and 1985.
TRBI is very open to technological innovations. As a matter of fact, it was TRBI that first introduced ATM to the province of Tiaong, Quezon. It was the bank that offered the first checking account in the locality. TRBI is one of the highly computerized rural banks in CALABARZON. Today, all its branches are online thus we are able to provide service to clients from various branches in the network. Furthermore, with the branches now online, various services are in the works including among other the issuance of the bank’s own ATM cards, mobile banking and the creation of the bank’s own web site. As for the ever-changing client’s demands, TRBI is continuously creating and improving products and services that will give people the kind of provision that will meet their needs in a convenient way. Moreover, TRBI offers services such as bill payments and remittances with the help of its various partners.
In the future, the bank expects a continued growth, expanding to at least 16 branches in the next five years. And with the help of a reliable technological and communications backbone, currently, the bank offers competitive products and services in partnership with BancNet on mobile banking, remote banking via the internet, online and mobile bills payment facilities that would be benchmarks in the rural banking industry.