Customer Service Representative (CSR)
Thermovar Pipes Sales and Service
- Quezon City, Philippines88 Mayon Street corner Cuenco Street Barangay Sta. Teresita, Quezon City, Metro Manila, Philippines, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- ₱13,962.00 - ₱16,000.00 / monthPHP139621600013962MONTH
- Full timeFULL_TIME
Job Description
Responds to customer inquiries and complaints by coordinating with the concerned personnel and/or departments and providing effective and efficient solutions.
Duties and Responsibilities:
1. Ensures that all customer concerns are being communicated with the concerned personnel or departments for evaluation and proper action.
2. Keeps accurate records of correspondence with customers and internal personnel for future references.
3. Provides history, references and other documents needed for the investigation of customer concerns.
4. Creates reports regarding service, logistics, installation, preventive maintenance, testing and commissioning, etc., to initiate corrective and preventive actions.
Minimum Qualifications
1. Must be a graduate of any business course
2. Must be a team player
3. Must have good communication (written and verbal) and interpersonal skills
4. Must have basic problem-solving skills
5. Must be able to work well under pressure
Perks and Benefits
- Medical / Health Insurance
Required Skills
- Email Support
- Customer Service
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 88 Mayon Street corner Cuenco Street Barangay Sta. Teresita, Quezon City, Metro Manila, Philippines