Thermovar Pipes Sales and Service
Thermovar Pipes Sales and Service

Customer Service Representative (CSR)  

Thermovar Pipes Sales and Service

  • Quezon City, Philippines
    88 Mayon Street corner Cuenco Street Barangay Sta. Teresita, Quezon City, Metro Manila, Philippines, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • ₱13,962.00 - ₱16,000.00 / month
    PHP
    13962
    16000
    13962
    MONTH
  • Full timeFULL_TIME

Expired 5 years ago

2019-09-26T16:15:54.621628+00:00
Job closed.

Job Description

Responds to customer inquiries and complaints by coordinating with the concerned personnel and/or departments and providing effective and efficient solutions.

Duties and Responsibilities:

1. Ensures that all customer concerns are being communicated with the concerned personnel or departments for evaluation and proper action.

2. Keeps accurate records of correspondence with customers and internal personnel for future references.

3. Provides history, references and other documents needed for the investigation of customer concerns.

4. Creates reports regarding service, logistics, installation, preventive maintenance, testing and commissioning, etc., to initiate corrective and preventive actions.

Minimum Qualifications

1. Must be a graduate of any business course

2. Must be a team player

3. Must have good communication (written and verbal) and interpersonal skills

4. Must have basic problem-solving skills

5. Must be able to work well under pressure

Perks and Benefits

  • Medical / Health InsuranceMedical / Health Insurance

Required Skills

  • Email Support
  • Customer Service
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
88 Mayon Street corner Cuenco Street Barangay Sta. Teresita, Quezon City, Metro Manila, Philippines
Industry
Sales and Marketing
Vacancy
5 openings
Website
http://www.thermovar.com/

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About Thermovar Pipes Sales and Service

Thermovar started operations in 2007 promoting thermoplastic (PPR and HDPE) pipes as alternative “green” piping materials that are cost efficient and long lasting. Thermovar leverages its technical roots to strengthen its core advantage -- engineering know-how in pipe sizing, layout and optimization, and fusion methodologies. Thermovar has four primary divisions: PPR Pipes for Hot and Cold Water, Hydrovar PE Pipes for Pressurized and Chilled Water, Exodura HDPE Pipes for Drainage and Sanitary, and Wavin HDPE Pipes for Waste, Soil and Vent. Thermovar continuous to deliver outstanding products as well as technical support to landmark projects in the Philippines, such as Rockwell's The Grove, Hamilo Coast, Ayala's UP North Science, Ayala's Meranti, and more. Thermovar also conducts training for site engineers and workers, sharing standards and methodologies to the industry.

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