Team Lead | Customer Care
Thermovar Pipes Sales and Service
- Quezon City, Philippines28A Victoria Villas, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- ₱16,000.00 - ₱20,000.00 / monthPHP160002000016000MONTH
- Full timeFULL_TIME
Expired 6 years ago
2018-03-27T16:00:00+00:00Job closed.
Job Description
Responds to customer inquiries and complaints by coordinating with the concerned personnel and/or departments and providing effective and efficient solutions.
Duties and Responsibilities:
- Ensures that all customer concerns are being communicated to the concerned personnel or departments for evaluation and proper action.
- Keeps accurate records of correspondence with customers and internal personnel for future references.
- Provides history, references and other documents needed for the investigation of customer concerns.
- Creates reports regarding service, logistics, installation, preventive maintenance, testing, and commissioning, etc., to initiate corrective and preventive actions.
Minimum Qualifications
- A graduate of any business course
- A team player
- Good communication (written and verbal) and interpersonal skills
- Must have basic problem-solving skills
- Able to work well under pressure
Perks and Benefits
Medical / Health Insurance
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 28A Victoria Villas, Quezon City, Metro Manila, Philippines
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About Thermovar Pipes Sales and Service
Thermovar started operations in 2007 promoting thermoplastic (PPR and HDPE) pipes as alternative “green” piping materials that are cost efficient and long lasting. Thermovar leverages its technical roots to strengthen its core advantage -- engineering know-how in pipe sizing, layout and optimization, and fusion methodologies. Thermovar has four primary divisions: PPR Pipes for Hot and Cold Water, Hydrovar PE Pipes for Pressurized and Chilled Water, Exodura HDPE Pipes for Drainage and Sanitary, and Wavin HDPE Pipes for Waste, Soil and Vent.
Thermovar continuous to deliver outstanding products as well as technical support to landmark projects in the Philippines, such as Rockwell's The Grove, Hamilo Coast, Ayala's UP North Science, Ayala's Meranti, and more. Thermovar also conducts training for site engineers and workers, sharing standards and methodologies to the industry.