TendoPay
TendoPay

Head of Collections | Operations  

TendoPay

 
  • Makati, Philippines
    111 H.V. Dela Costa , Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • ₱100,000.00 - ₱150,000.00 / month
    PHP
    100000
    150000
    100000
    MONTH
  • Full timeFULL_TIME

Expired 3 years ago

2021-04-04T16:00:00+00:00
Job closed.

Job Description

TendoPay is seeking a Head of Collections, who will work closely with the Management Team on designing and implementing an efficient collection process. The main goal will be to recruit and build a top-notch collections team and implement the most innovative collection tools. Head of Collections will actively work with other company functions (strategy, marketing, customer support) on several creative projects.

Main Responsibilities:

  • Design and implement a fast and efficient collection process
  • Actively look for measures minimizing past due accounts and implement them into the process
  • Constantly review and improve policies
  • Lead the implementation of the new collection system
  • Engage in creative cross-function projects (strategy, marketing, sales, etc.)
  • Build a world-class collections teams by actively seeking appropriate candidate, conduct interviews, and oversee recruitment process
  • Lead and Manage TendoPay’s Collections Team.

Minimum Qualifications

  • At least 3 years of experience in B2C (Consumer Lending) collections required

  • Previous experience in customer service roles

  • Leadership skills and entrepreneurial attitude

  • Excellent communication skills

  • Strong problem-solving, negotiation, and conflict resolution skills

  • Quick-Learner, creative, strong focus on personal development

Perks and Benefits

  • Work from HomeWork from Home
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
111 H.V. Dela Costa, Makati, Metro Manila, Philippines
Industry
Financial Services
Vacancy
1 opening
Website
http://tendopay.ph/

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About TendoPay

TendoPay provides payroll enabled financial services to companies in the Philippines. We are a one stop shop for the employees financial needs offering BNPL, installment loans, Personal Finance Management Tools, insurance and savings. We create great financial products through technology and operational excellence. We are a dynamically growing Fin-Tech startup with global offices in Manila, Warsaw and Toronto. At TendoPay we’re building a diverse workplace with inclusive culture and assembling a wonderful team of people passionate about fintech, technology and creativity.

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