TTEC Customer Care Management Philippines, Inc.
TTEC Customer Care Management Philippines, Inc.

Customer Service Representative | TeleTech Cebu I.T Park  

TTEC Customer Care Management Philippines, Inc.

 
  • Cebu City, Philippines
    Robinsons Cybergate Plaza, Pioneer, Cebu City, Central Visayas, Philippines
    Cebu City
    Central Visayas
    Philippines
    Philippines
  • ₱15,000.00 - ₱17,000.00 / month
    PHP
    15000
    17000
    15000
    MONTH
  • Full timeFULL_TIME

Expired 3 years ago

2020-12-12T02:15:52.358113+00:00
Job closed.

Job Description

TeleTech is on the search for temporary work from home Customer Service Representatives to proactively create meaningful connections with our team in Cebu City.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

What your typical day will consist of:

  • Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat
  • Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services
  • Open and maintain customer accounts and information
  • Resolve technical issues with patience and understanding
  • Positively participate in company events, team activities, and continuous learning

What you'll enjoy:

  • Competitive pay and performance-based incentives
  • Real career growth opportunities
  • Company-sponsored HMO with Health & Wellness programs for you and your family
  • Educational assistance through tuition reimbursement
  • An accessible office location inside the central business area in Cebu City with nearby food establishments

Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.

For more information about TeleTech, search #ExperienceTeleTech throughout social media to engage in the global conversation.

Minimum Qualifications

What you’ll need to qualify:

  • Exceptional English verbal and written communication skills
  • Handy with MS Windows and other computer applications
  • Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude
  • Ability to thrive in a dynamic environment

Technology and work environment requirements for the job:

  • Have the right connection – a home internet connection that is >15Mbps (you may do a quick check through Fast.com)
  • Computer – we’ll supply and deliver at your doorstep
  • Must be able to hard-wire (via ethernet cord) directly into your home modem
  • Must have a quiet workspace that is within reasonable proximity of your router so that you can plug in while working.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Ebloc 2 Bldg. cor. Geonzon st. & V. Padriga st. | Asiatown IT Park, Apas Lahug | Cebu City, Cebu 6000 | Philippines
Industry
Business Process Outsourcing
Vacancy
10 openings
Website
https://ttecjobs.com/

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About TTEC Customer Care Management Philippines, Inc.

Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day. While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back. We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.

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