Assistant Operations Manager

Telan Business Solutions

Is a verified Kalibrr employer

Preferred Educational Attainment
Graduated from college
Posted
3 months ago
Application deadline
in 9 months
Recruiter responds
38% of the time
Recruiter last seen
a day ago
Industry
Business Process Outsourcing
Employment Type
Full time
Office Address
81 West Capitol Drive, Brgy Kapitolyo Pasig, Pasig, Metro Manila, Philippines
Minimum Qualifications:
Graduated from college
  • Strong background in local collections, preferably from a bank or lending institution
  • Excellent interpersonal and communication skills.
  • Strong leadership skills
  • Results-oriented and driven
  • At least 2 years of supervisory experience
Job Description
  • Oversee operations of a substantial segment of recovery division with focus on auto loans
  • Liaise with bank officers to address all concerns.
  • Formulate innovative strategies to improve productivity.
  • Monitor the productivity level of subordinates and effectiveness of Team Leaders and Supervisors.
  • Coordinate closely with HR to address manpower needs
  • Assist Operations Team in setting up new projects.
  • Improve existing protocols/processes to maximize efficiency of operations
  • Assist in training of new agents and retraining of old agents with performance issues
About Telan Business Solutions
Telan Business Solutions is a fast growing local BPO. Its Collection Division has 400 employees and is considered as one of the most trusted collection entities in the country. Recently, the company has ventured into Sales.


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