Team Leader

Telan Business Solutions

Posted 6 months ago and deadline of application is on 15 Sep
Recruiter was hiring 3 days ago

Job Description

  • Working Relationships:
    • Reports directly to the Operations Supervisor or Operations Manager.
    • Directly supervises the work of employees assigned to his team
  • Supervises the team and ensures that subordinates adhere to guidelines and regulations set by Bangko Sentral ng Pilipinas (BSP)
  • Implements and enforces the Company's Policy on Employee Conduct
  • Supervises collections projects related to new services and products to ensure that specific collection goals are met.
  • Provides recommendations and guidance to subordinates on how to deal with outstanding or delinquent debt accounts
  • Evaluates current methods of collection operations for quality, efficiency, effectiveness and cost consideration.
  • Resolves problems that deviate from standard collection procedures.
  • Prepares reports required by Management.

Minimum Qualifications

  • College Level to College Graduate
  • Three (3) to four (4) years experience in the same capacity, preferably in a Collections Agency or Bank

Jobs Summary

Job level
Associate / Supervisor
Job category
Educational requirement
Graduated from college
Recruiter response to application
Office Address
81 West Capitol Drive, Brgy Kapitolyo Pasig, Pasig, Metro Manila, Philippines
Business Process Outsourcing

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About Telan Business Solutions

Telan Business Solutions is a fast growing local BPO. Its Collection Division has 400 employees and is considered as one of the most trusted collection entities in the country. Recently, the company has ventured into Sales.
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