TaskUs
TaskUs

Training Specialist  

TaskUs

 
  • Quezon City, Philippines
    7/F Anonas LRT City Center, Aurora Blvd., Anonas, QC, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-11-25T16:00:00+00:00
Job closed.

Job Description

  • Delivers training programs to new and current Teammates.
  • Delivers new hire training and initiative based training in a classroom setting using a variety of teaching methods and media resources.
  • Provides developmental coaching and feedback to new employees to enhance skill development and to meet graduation requirements.
  • Maintains records of attendance, coaching and development documentation, as well as corrective actions.
  • Builds and maintains business relationships
  • Develops new and tenured teammates in understanding all areas of performance including, long-term customer satisfaction, and productivity components that drive revenue and customer loyalty.
  • Builds and maintains business relationships, as well as open lines of communication with our partners in Operations, Questors, and other support areas and internal Learning and Development team members/leaders.
  • Partners with the Instructional Design team by providing recommendations for instructional material and curriculum content changes, as well as new training interventions.
  • Participates in learning activities and professional development to improve individual skills
  • Performs other related duties and responsibilities as assigned and/or required.

Minimum Qualifications

  • At least 1-2 years of working experience in the related field is required (training or teaching experience);
  • At least 2-years of recent BPO experience preferred but not required;
  • Proficiency in the use PC applications;
  • Effective oral and written communications skills required;
  • Presentation & facilitation skills;
  • Ability to engage an audience using creative, "out-of-the-box" methods;
  • Strong interpersonal, conflict management and mentoring skills;
  • Able to work in a flexible schedule including weekends, holidays and longer hours;
  • High energy, enthusiastic, motivational training style;
  • Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, influencing skills required.

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Education and Training
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
7/F Anonas LRT City Center, Aurora Blvd., Anonas, QC, Quezon City, Metro Manila, Philippines
Industry
Customer Service
Vacancy
1 opening
Website
http://www.taskus.com/

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About TaskUs

TaskUs today is expanding rapidly and has transformed from something more than a company — it is a movement. TaskUs has been recognized on the Inc. 500 | 5000 Fastest Growing Companies in America list three years in a row, and the Los Angeles Business Journal 100 Fastest Growing Private Companies list two years in a row. We are fortunate to work with dozens of innovative and disruptive internet companies who are changing the way the world works. Ask any of our staff- this is a special place to work. We treat each other with respect and push each other to be our best professional and personal selves while celebrating our accomplishments. We are always looking for intelligent individuals that want both a career and lifestyle, not just a job. At TaskUs you work closely with talented managers who are experts in their field, who serve as coaches and will guide you to success. If you’re ready for a change, ready to make a difference, and ready to start your career and achieve your potential, we’d love to hear from you!

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