IT Support Manager


Is a verified Kalibrr employer

1 opening
Preferred Educational Attainment
Completed graduate studies (Masters)
24 days ago
Application deadline
in a month
Recruiter responds
96% of the time
Recruiter last seen
3 hours ago
Customer Service
Employment Type
Full time
Office Address
Palico, Imus, Philippines
Minimum Qualifications:
Completed graduate studies (Masters)
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
Job Description
  • Oversees the administration and maintenance of computer stations and software for company, provides additional support if necessary.
  • Oversees troubleshooting, software & systems backups, archiving, and disaster recovery and provides expert support when necessary.
  • Works with project teams to help implement Internal Systems.
  • Responds to escalated IT Service Desk / IT Help desk issues that have been assigned to IT Support.
  • Oversees the administration and maintenance of tracking hardware & software.
  • Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.
  • Builds and maintains vendor relationships and manages the purchase of hardware and software products.
  • Manages the purchasing of all software, hardware and other IT supplies at the regional level and ensures that company assets are maintained responsibly.
  • Conducts effective performance evaluations and mentors those with less experience through formal channels.
  • Helps team execute career development plans and encourages more junior innovators to take responsibility for their development within the company.
  • Challenges fellow Innovators to progress toward their professional development goals.
  • Seeks and participates in development opportunities above and beyond training required.
  • Ensures accurate inventory and tracking of all IT hardware and software assets across all sites.
About TaskUs
TaskUs today is expanding rapidly and has transformed from something more than a company — it is a movement. TaskUs has been recognized on the Inc. 500 | 5000 Fastest Growing Companies in America list three years in a row, and the Los Angeles Business Journal 100 Fastest Growing Private Companies list two years in a row. We are fortunate to work with dozens of innovative and disruptive internet companies who are changing the way the world works. Ask any of our staff- this is a special place to work. We treat each other with respect and push each other to be our best professional and personal selves while celebrating our accomplishments. We are always looking for intelligent individuals that want both a career and lifestyle, not just a job. At TaskUs you work closely with talented managers who are experts in their field, who serve as coaches and will guide you to success. If you’re ready for a change, ready to make a difference, and ready to start your career and achieve your potential, we’d love to hear from you!

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