Customer Support Strategists | Pampanga


Is a verified Kalibrr employer

100 openings
Preferred Educational Attainment
Completed vocational course
2 months ago
Application deadline
in a month
Recruiter responds
100% of the time
Recruiter last seen
7 hours ago
Customer Service
Employment Type
Full time
Office Address
6th Floor, eNTEC 1 Bldg. NEPO Complex 6th Floor, Angeles, Pampanga, Angeles, Philippines, Angeles, Philippines, Angeles, Central Luzon, Philippines
Minimum Qualifications:
Completed vocational course
  • At least finished 2-years in college or vocational course.
  • Has the wits about the Call Center or BPO Industry, but fresh graduates and career shifters are very welcome to our team!
  • Ridiculously good communication skills. No robots.
  • Someone who can fly to Angeles City, Pampanga for work.
Job Description

  • Determine requirements by working with customers via phone call, email, or chat.
  • Answer inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfill requests by clarifying desired information; completing transactions; forwarding requests.
  • Sell additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintain database by entering information.
  • Keep equipment operational by following established procedures; reporting malfunctions.
  • Update job knowledge by participating in educational opportunities.
  • Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

At TaskUs, we only hire Leaders who love what they do.

We only hire Leaders who treat their teams like family and their customer like royalty! We only hire Leaders who take genuine pride in their work and their workplace. We only hire Leaders who know that work and fun should go hand-in-hand.

Really. We are very serious about fun.

At TaskUs, much of our work supports the world’s hippest and fastest growing technology companies. We are currently on the hunt for smart and personable leaders who will be part of the customer care team for our exciting and dynamic clients.

TaskUs has built an invigorating environment where great people thrive. Our work is chaotic and fun. For people who are looking for such a challenge, TaskUs is home.

TaskUs is growing 100% per year, in both revenue and headcount. Our company is young and nimble, and we are looking for leaders who want to grow alongside our company and our clients.

Start your engines and ready to have a #RidiculouslyGood experience here in TaskUs!

Perks and Benefits
Time Off
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Paid Bereavement/Family Leave
  • Maternity & Paternity Leave
  • Single Parent Leave
  • Special Leave Benefits for Women
  • Life Insurance
  • Medical / Health Insurance
  • Employee Discounts
  • Gym Membership
  • Performance Bonus
About TaskUs
TaskUs today is expanding rapidly and has transformed from something more than a company — it is a movement. TaskUs has been recognized on the Inc. 500 | 5000 Fastest Growing Companies in America list three years in a row, and the Los Angeles Business Journal 100 Fastest Growing Private Companies list two years in a row. We are fortunate to work with dozens of innovative and disruptive internet companies who are changing the way the world works. Ask any of our staff- this is a special place to work. We treat each other with respect and push each other to be our best professional and personal selves while celebrating our accomplishments. We are always looking for intelligent individuals that want both a career and lifestyle, not just a job. At TaskUs you work closely with talented managers who are experts in their field, who serve as coaches and will guide you to success. If you’re ready for a change, ready to make a difference, and ready to start your career and achieve your potential, we’d love to hear from you!

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