TaskUs
TaskUs

Email Customer Support Representative | Imus, Cavite  

TaskUs

 
  • Cavite City, Philippines
    Lizzy’s Nook, 2nd Floor, Lumina Point, Bayan Luma II, Imus, Cavite., Cavite City, CALABARZON, Philippines
    Cavite City
    CALABARZON
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-30T16:00:00+00:00
Job closed.

Job Description

This particular Teammate will be supporting the premier ride sharing app in the world, and will thus require highly skilled and versatile leaders.

It demands players who want to provide stellar customer support for the fastest-growing technology company in the world. It calls for talented individuals who have mastery of English, who are independent thinkers, and who are passionate about customer service!

You will be joining a newly built team, and report directly to a Team Leader and Operations Manager who will roll up their sleeves and jump in the trenches alongside you. Work on a rotating shift in our Imus, Cavite site, and be a part of the most exciting, non-traditional, #ridiculouslygood company in the world.

Your responsibilities include:

  • Providing delightful support to our members over email, phone and live chat;
  • Ensuring that members receive the highest quality of service and that all issues are resolved in the shortest possible time.;
  • Consistently contributing ideas to further improve the member experience;
  • Consistently hitting productivity and CSAT goals.

Minimum Qualifications

Work on a rotating shift in our Imus, Cavite Site, and be a part of the most exciting, non-traditional, #ridiculouslygood company in the world.

  • At least 2 years in college;
  • Preferably with experience in writing (from email/chat campaigns or from writing blogs or content writing);
  • Tech-savvy, including solid comfort with email;
  • Strong reading comprehension skills;
  • Excellent spoken and written grammar skills;
  • Willing to work on holidays and weekends;
  • Willing to work in Imus, Cavite.

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Medical / Health InsuranceMedical / Health Insurance
  • Life InsuranceLife Insurance
  • Child Care BenefitsChild Care Benefits
  • Employee DiscountsEmployee Discounts
  • Gym MembershipGym Membership
  • Performance BonusPerformance Bonus
  • Recruitment / Signing BonusRecruitment / Signing Bonus

Required Skills

  • Business Correspondence
  • Information Ordering
  • Email Support
  • Chat Support
  • Typing
  • Communication Skills
  • Data Encoding / Data Entry

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Administration and Coordination
Educational Requirement
Completed vocational course
Recruiter response to application
Always
Office Address
Lizzy’s Nook, 2nd Floor, Lumina Point, Bayan Luma II, Imus, Cavite., Cavite City, CALABARZON, Philippines
Industry
Customer Service
Vacancy
100 openings
Website
http://www.taskus.com/

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About TaskUs

TaskUs today is expanding rapidly and has transformed from something more than a company — it is a movement. TaskUs has been recognized on the Inc. 500 | 5000 Fastest Growing Companies in America list three years in a row, and the Los Angeles Business Journal 100 Fastest Growing Private Companies list two years in a row. We are fortunate to work with dozens of innovative and disruptive internet companies who are changing the way the world works. Ask any of our staff- this is a special place to work. We treat each other with respect and push each other to be our best professional and personal selves while celebrating our accomplishments. We are always looking for intelligent individuals that want both a career and lifestyle, not just a job. At TaskUs you work closely with talented managers who are experts in their field, who serve as coaches and will guide you to success. If you’re ready for a change, ready to make a difference, and ready to start your career and achieve your potential, we’d love to hear from you!

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