Email Customer Support Representative | Quezon City


Is a verified Kalibrr employer

30 openings
Preferred Educational Attainment
Completed vocational course
16 days ago
Application deadline
in 9 days
Recruiter responds
100% of the time
Recruiter last seen
a few seconds ago
Customer Service
Employment Type
Full time
Office Address
7th Floor, Anonas LRT City Center, 958 Aurora Boulevard corner Anonas Avenue, Project 3, Quezon City., Quezon City, Philippines
Required Skills
Creative Thinking
Clerical Skills
Attention to Detail
Customer Service
Critical Thinking
Data Encoding / Data Entry
Computer Literacy / Basic Computer Skills
Minimum Qualifications:
Completed vocational course

Work on a rotating shift in our brand new office in Anonas, Quezon City, and be a part of the most exciting, non-traditional, #ridiculouslygood company in the world.

  • At least 2 years in college;
  • Preferably with experience in writing (from email/chat campaigns or from writing blogs or content writing);
  • Tech-savvy, including solid comfort with email;
  • Strong reading comprehension skills;
  • Excellent spoken and written grammar skills;
  • Willing to work on holidays and weekends;
  • Willing to work in Anonas, Quezon City.
Job Description

This particular Teammate will be supporting the premier ride sharing App in the world, and will thus require highly skilled and versatile leaders. It demands players who want to provide stellar customer support for the fastest-growing technology company in the world. It calls for talented individuals who have mastery of English, who are independent thinkers, and who are passionate about customer service! You will be joining a newly built team, and report directly to a Team Leader and Operations Manager who will roll up their sleeves and jump in the trenches alongside you. Work on a rotating shift in our brand new office in Anonas, Quezon City, and be a part of the most exciting, non-traditional, #ridiculouslygood company in the world.

Your responsibilities include:

  • Providing delightful support to our members over email, phone, and live chat.
  • Ensuring that members receive the highest quality of service and that all issues are resolved in the shortest possible time.
  • Consistently contributing ideas to further improve the member experience.
  • Consistently hitting productivity and CSAT goals.
Perks and Benefits
Time Off
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Paid Bereavement/Family Leave
  • Maternity & Paternity Leave
  • Single Parent Leave
  • Special Leave Benefits for Women
  • Child Care Benefits
  • Retirement Benefit Plans
  • Medical / Health Insurance
  • Gym Membership
  • Performance Bonus
About TaskUs
TaskUs today is expanding rapidly and has transformed from something more than a company — it is a movement. TaskUs has been recognized on the Inc. 500 | 5000 Fastest Growing Companies in America list three years in a row, and the Los Angeles Business Journal 100 Fastest Growing Private Companies list two years in a row. We are fortunate to work with dozens of innovative and disruptive internet companies who are changing the way the world works. Ask any of our staff- this is a special place to work. We treat each other with respect and push each other to be our best professional and personal selves while celebrating our accomplishments. We are always looking for intelligent individuals that want both a career and lifestyle, not just a job. At TaskUs you work closely with talented managers who are experts in their field, who serve as coaches and will guide you to success. If you’re ready for a change, ready to make a difference, and ready to start your career and achieve your potential, we’d love to hear from you!

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