Customer Support Engineer
Tanda
- Pasig, PhilippinesOrtigas Center, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-04-14T16:00:00+00:00Job closed.
Job Description
- Lead customers to success in using Tanda and appreciate it's value to their organisation.
- Help new customers set up their account and assist by providing specific product information, service and solutions, ensuring satisfaction at all times.
- Deliver exceptional level of support to customers, analysing and solving complaints promptly and correctly.
- Identify issues and manage customer expectations to see trends and recommend improvements.
- Coordinate with department concerned in tracking and resolving technical issues.
- Work on other projects from time to time to improve existing Tanda processes.
Minimum Qualifications
- Must be a College graduate; Fresh graduates are welcome to apply.
- Outstanding written and verbal English communication skills
- Confident, self-drive and can get along well with people
- Strong analytical and planning skills
- Excellent problem-solving skills
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Ortigas Center, Pasig, Metro Manila, Philippines
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About Tanda
Tanda is the world's #1 platform for workforce success. We build world class technology to help business build happy and productive workforces through workforce management, rostering, time and attendance, and labor insights. Our vision is to build a product that allows businesses to help staff be happier and more productive so they can ultimately grow their business and create more jobs.