Job closed.
Job Description
- Be the primary point of contact and build long-term relationships with customers
- Help customers through email, phone, online presentations, screen-share and in person meetings
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Responsible for working with the Sales team to on-board and integrate new clients and developing existing client relationships
- Liaise between the customer and internal teams
Minimum Qualifications
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Medical / Health Insurance
- Transportation Allowances
Required Skills
- Creative Thinking
- Persuasion and Negotiation
- Account Management
- Customer Research
- Closing Sales
Preferred Courses
- Business Administration [Marketing & Advertising Management]
- Business Administration [Business Management]
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- 29 Bulletin St., West Triangle
About SVEN
SVEN is a strategic digital creative agency that produces first class original ideas and the very best of digital innovations. At SVEN, we write, create, invent, shout, and engineer creative ingenuity for the country's (and the world's) biggest brands.
Be exposed to the whole spectrum of advertising, and engage yourself with creative challenges across a wide range of industries among which are telecommunications in both local an global markets, insurance, automotive, beauty, and lifestyle.