Customer Service Representative (CSR)
Suy Sing Corporation
- Manila, Philippines10th Flr. San Fernando Tower, 514 Plaza del Conde St., Binondo, Manila, 514 Plaza del Conde St., cor. Muelle de binondo St., Binondo, Manila, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
OVERALL RESPONSIBILITY:
Proactively perform customer service functions whenever needed.
CUSTOMER SERVICE FUNCTION:
- Order-taking
- Processing of payment
- Handling of complaints
- Listing of bad orders
- Answering telephone calls, inquiries or quotations
MAJOR RESPONSIBILITIES:
- Act as a reliever whenever an Account Specialist is unavailable
- Process all orders sent electronically either through Argus or online ordering system
- Print reports needed by Account Specialist
- Endorse properly to concerned Account Specialist all details relating to transactions of customers handled or served
- Handle customers requests and complaints promptly and satisfactorily
- Interact with customers in a friendly, courteous and professional way
- Maintains a good attendance record by avoiding unwanted tardiness and absences from work
- Attend company meetings and trainings.
Minimum Qualifications
- Graduate of any 4 year course
- Openings in Binondo, Paranaque and Meycauayan
- With or without experience in selling
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
Perks and Benefits
- Free Lunch or Snacks
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Retirement Benefit Plans
- Medical / Health Insurance
- Employee Discounts
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 10th Flr. San Fernando Tower, 514 Plaza del Conde St., Binondo, Manila, 514 Plaza del Conde St., cor. Muelle de binondo St., Binondo, Manila, Manila, Metro Manila, Philippines
About Suy Sing Corporation
We Bring Success to Grocers.
Suy Sing Commercial Corporation is the leading one-stop grocery distribution company in the Philippines. We consolidate fast-moving consumer goods from over 300 local and multi-national manufacturers and distribute them to more than 15,000 independent supermarkets, mini-marts, groceries, drug stores, bakeshops and the like throughout the country.
Established in 1946, Suy Sing started as a small store in the Divisoria, the main trading area in the heart of Chinatown. Guided by consistently efficient processes and innovation, plus the relentless commitment towards giving the best value to customers Suy Sing has evolved as the most trusted source for wholesale grocery.
Everyday Low Prices, the Right Assortment, Attractive Loyalty Rewards and Promotions provide extra value and increased profits for customers.
A dedicated Sales Team of more than 120 serve trade customers through telemarketing or via field coverage.
State-of-the-art Distribution Centers in Binondo, Paranaque, Taguig, Meycauayan, Pangasinan and Cagayan de Oro serve as strategic delivery hubs and convenient pick-up points providing best-in-class logistical services.
With near 70 years of experience in serving the Filipino Grocer, Suy Sing is indeed a Grocer's partner towards Success.
Suy Sing now ranks among the country’s top 100 corporations.