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Suitestudio Operations Inc.

Netsuite Administrator and Business Process Management Analyst  

Suitestudio Operations Inc.

 
  • Pasig, Philippines
    Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • ₱70,000.00 - ₱120,000.00 / month
    PHP
    70000
    120000
    70000
    MONTH
  • Full timeFULL_TIME

Expired 6 hours ago

2024-12-12T16:00:00+00:00
Job closed.

Job Description

The successful candidate’s primary responsibilities

  • Will work closely with both the tech and BPM teams to align initiatives and ensure seamless integration of NetSuite and business processes.
  • Manage and maintain the NetSuite ERP system, ensuring its optimal performance, security, and stability.
  • Develop, implement, and maintain customizations and configurations in NetSuite to support process improvements.
  • Collaborate with business departments to identify, document, analyze, and optimize business processes.
  • Train end-users on NetSuite functionality and process improvements, and provide ongoing support.
  • Provide ongoing technical support to all internal NetSuite users.

Duties and responsibilities

Analysis

  • Partner with the business and build relationships within the tech team – & business team members. Communicate clearly and coordinate closely with each team member
  • Support the business in building requirements and user stories.
  • Identifying opportunities to improve and streamline current processes with NetSuite.
  • Clearly articulate problems, solutions, and processes.
  • Take business requirements and user stories, form technical requirements, and produce the desired outcome.
  • Build process maps and documentation to explain to other team members.
  • Design and deliver training sessions with team members.

Administration and QA

  • Manage users, roles, permissions, and authentication.
  • Design and set up reports for each function within the business.
  • Create saved searches & reports and assist other staff in their setup & use.
  • Manage templates, forms, custom records & custom fields.
  • Plan, implement and review customizations of NetSuite including custom records, forms, fields, saved searches and reports
  • Quality Assurance & test pre-Go-Life into production

Support

  • Monitor and maintain day to day operation of the NetSuite platform for internal stakeholders.
  • Systematically break down issues to identify root causes and resolve them.
  • Troubleshoot issues. Create & document troubleshooting workflows.
  • Support existing NetSuite scripts.
  • Support internal users on NetSuite issues

Other

  • Follow agile methodologies (e.g. SCRUM) and help to improve DEV process & outcome.
  • Maintain up-to-date knowledge of NetSuite functionality, customizations, and integrations
  • Report to GM of Technology and work closely with Tech Team and business stakeholders based in Perth & Melbourne, Australia

Minimum Qualifications

  • To be successful in this role, you should have the following qualifications and experience:
  • A minimum of 3 years experience in NetSuite administration, configuration, and customization, as well as experience in business process analysis and improvement.
  • NetSuite Administrator certification or NetSuite ERP Consultant certification is highly desirable.
  • Excellent written and verbal communication skills to effectively convey complex information to both technical and non-technical stakeholders.
  • Familiarity with business process modelling techniques and tools, such as BPMN or flowcharts.
  • Strong analytical and problem-solving skills to identify process inefficiencies and opportunities for improvement.
  • Strong time management and prioritisation skills.
  • Highly preferred Metro Manila resident applicants

Perks and Benefits

  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Pasig, Metro Manila, Philippines
Industry
Information Technology / IT
Vacancy
1 opening
Website
http://www.suitestudio.com/

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About Suitestudio Operations Inc.

SuiteStudio Operations, Inc. is a progressive company specialising in excellent-quality design, web development, finance support, and online merchandising, particularly on NetSuite Suitecommerce Platform.
We offer extremely competitive compensation and benefits in accordance with skill levels and qualifications, and provide a warm, healthy work environment in Pasig City's central business district.

Kitchen Warehouse (http://www.kitchenwarehouse.com.au) is Australia's #1 Online Retailer for top quality kitchen and homewares.

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