Business Development Specialist  

The Business Development Specialist is a sales professional with the unique ability to identify and qualify the right Clients for StraightArrow. He or she is responsible for establishing business relationships with the right Clients, from all lead sources including their own networks, further qualifying Marketing Qualified Leads (MQL’s), facilitating the pilot project phase, preparing proposals, closing sales contracts and agreements and effectively turning over the management of these contracts and relationships to our Operations Team.

As a Business Development Specialist, your core functions include;

1. Build a strong pipeline of sales qualified leads by:

• Perform outbound sales activities
• Effectively engaging marketing qualified leads in Discovery Calls within set TATs;
• Attending relevant “Prospect-rich” events;
• Actively participating in “Prospect-rich” associations, representing StraightArrow;
• Setting appointments with prospective Clients for face-to-face or virtual Discovery Meetings;
• Engaging existing accounts for referrals.

2. Prepare outstanding and relevant Proposals:

• Prepares relevant Proposals for New BusinessClients;
• Works with Operations Group in ensuring Proposals are relevant and competitive as validated during the Discovery Call;
• Deliver presentations in line with the Proposal;
• Negotiate terms of engagement;
• Win identified proposals for StraightArrow.

3. Achieve Sales Targets by closing revenue contracts with the right Clients:

• Prepare well thought-out, strategic and profitable proposals and contracts, working with StraightArrow’s Operations Group, Finance Team, Legal Team and others as needed;
• Effectively negotiate MSA and SOW terms with prospective Clients to close profitable engagement contracts;

4. Transition new Clients to the Operations Team:

• Classify Clients as KA, KDA or RA;
• Completely populate CRM system with relevant information;
• Provide helpful insight to the Head of Operations and other Leaders with the goal of ensuring that the right team is assigned to support the Client;
• Conduct effective new account briefings to Operations Teams;
• Introduce the Operations Team to Client over a face-to-face or virtual meeting.

5. Provide sales research & insights by:

• Gathering helpful information throughout the performance of his/her function and feed the information back to Marketing, Operations and other members of StraightArrow with the end in view of continuing to improve our effectiveness in engaging with the right Clients.
• Process Improvement

• Bachelor’s / College Degree
• At least 3 years of sales experience in the Outsourcing, Finance/Insurance, Advertising or Digital Marketing industries, specifically selling to clients or customers in the UK and/or US market
• Strong experience in key account management, with a verifiable history of achieving revenue targets; has a deep appreciation for and experience managing within SLA’s and has a working knowledge of basic commercial contracts and agreements
• With a broad understanding of marketing, sales and operations
• Experience in a Digital Marketing setting, Digital Agency or the like; Strong knowledge and understanding of Digital Marketing
• Willing to travel within and outside the Philippines for meetings and business development roadshows.
• Amenable to work on a hybrid setup following APAC shift (9AM-6PM) or depending on the client needs