Stefanini Philippines Inc.
Stefanini Philippines Inc.

Administrative Support Specialist  

Stefanini Philippines Inc.

 
  • Pasay, Philippines
    2702 Roxas Blvd, Pasay, 1308 Metro Manila, Philippines
    Pasay
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 6 years ago

2018-01-20T16:00:00+00:00
Job closed.

Job Description

Provide data processing support for tasks such as but not limited to:

  • Closing and Billing Service Orders
  • Contract Maintenance/Service Report Images
  • Daily Service Review and Analysis
  • Meter Billings and Readings
  • Mobile Object Manager maintenance and monitoring
  • New Purchase Order solicitation and collection
  • Posting Costs
  • Review and post service order in the system
  • Processing, opening, closing, updating service orders with relevant data with adherence to the process established
  • ata entry into ERP system
  • Provide excellent customer service

Minimum Qualifications

  • Bachelor’s degree or vocational in any course, a strong advantage.
  • Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
  • Fresh graduates are encouraged to apply.
  • Excellent in oral and written English communication.
  • Must consistently meet or exceed required performance criteria.
  • Prior BPO experience in Customer Service is a plus.
  • Familiarity with the ticketing system, a strong advantage.
  • Must be willing to work in night shift and on holidays. Weekends Off.
  • Applies job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity.
  • Exercises judgment within defined guidelines and practices to determine appropriate action.

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Employee DiscountsEmployee Discounts
  • Transportation AllowancesTransportation Allowances
  • Performance BonusPerformance Bonus

Required Skills

  • Analyzing Data
  • SAP Business One
  • Attention to Detail
  • Email Support
  • Billing and Invoicing
  • Chat Support
  • Customer Service

Preferred Courses

  • Mass Communication [Broadcast-Journalism]
  • Technology [Information Technology]
  • Business Administration [Management Accounting]

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Completed associate's degree
Recruiter response to application
Always
Office Address
5F Imet BPO, Roxas Boulevard cor., Road 2, Metropolitan Park, Barangay 76, Pasay, Metro Manila, Philippines
Industry
Outsourcing / Offshoring
Vacancy
8 openings
Website
https://stefanini.com/en/

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About Stefanini Philippines Inc.

Stefanini brings decades of IT outsourcing expertise to clients around the globe. We support mid-size and large corporations through offshore, onshore and nearshore IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing (helpdesk/desktop services and data center), application development/systems integration, ERP/SAP consulting, asset management, and strategic IT staffing solutions. Our ability to deliver support in 35 languages, in 88 offices, with a direct presence in 39 countries, is why our IT outsourcing solutions are used by some of the largest multinational companies in the world. With a client base of over 500 active clients, including more than 300 multinational clients, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini’s financial stability, sustained year-over year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit. Our current market position places us as an IT outsourcing ideal partner for both Fortune 50 companies and small-to-midsize local and regional companies. Our “big enough yet small enough” positioning allows us to confidently exceed customer expectations due to our global presence, expanded IT services portfolio, financial stability and industry maturity, is attractive to large multinational clients, as well as to offer the flexibility, responsiveness and agility that local and regional small and midsize companies require. Like us on Facebook and follow us on Instagram.

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