Stefanini Philippines Inc.
Stefanini Philippines Inc.

Infrastructure Operation Administrator  

Stefanini Philippines Inc.

 
  • Pasay, Philippines
    Roxas Blvd, Pasay, Metro Manila, Philippines
    Pasay
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-09-17T16:00:00+00:00
Job closed.

Job Description

  • Administers the following:
    • Email and collaboration services (MS Lync, MS Exchange, Box, WebEx, etc.).
    • Malware protection environment to ensure laptops/desktops are secure.
    • Endpoint encryption environment.
    • The desktop client management tools (SCCM).
    • VMware in an enterprise server, desktop and application virtualization environment.
  • Creates, maintains, and executes desktop and laptop IMAC processes (install, move, add, and change).
  • Designs, implements, packages, and distributes end-user software/hardware Evaluate, test, patch, and upgrade OS, desktop apps, malware definition, hardware, etc.
  • Troubleshoots, tests, and resolves complex end-user technical issues/problems, ranging from software (Windows, Mac, etc.) and hardware (laptop, desktop, accessories, etc.
  • Maintains system availability.
  • Records and manages all changes and incident response.
  • Analyzes, logs, tracks, and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
  • Coordinates hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy.
  • Recommends resolution to complex matters of significance and coordinate the implementation of the approved course of action.
  • Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommend course of action and implements as approved.
  • Oversees the installation of client department-specific applications and systems. Ensure installations are in accordance with appropriate operating procedures; determine revisions or updates to installation as needed.
  • Coordinates testing, upgrades and configuration of system files and services. Ensure changes are in accordance with appropriate operating procedures; recommend revisions or changes based upon results. Prepare for and prescribes approaches to possible downstream implications.
  • Utilizes standard tools to record change and problem activities for tracking purposes.

Minimum Qualifications

  • Bachelor’s degree in any course.
  • 1-2 years relevant experience.
  • Working knowledge of Microsoft Windows based operating systems to include servers and workstations, possess expertise using Microsoft Office Products.
  • Knowledge of Active Directory, Group Policy Objects (GPO),DHCP, DNS.
  • Knowledge of MS Exchange 2010.
  • Knowledge of PowerShell Scripting is a plus.
  • Strong attention to detail.
  • ITIL certification preferred.
  • Attendance and schedule adherence are requirements of this position.
  • Ability to walk, bend and lift equipment up to 50 pounds and engage in labor related duties of connecting computer equipment, and climbing up and down stairs and ladders.
  • Level of Knowledge, Skills, and Authority

    • Knows and applies fundamental concepts, practices and procedures of particular field of specialization.
    • May develop advanced skills using tools and equipment appropriate for the position or specialization.
    • Using established procedures and working under immediate supervision, performs assigned tasks.
    • Work is routine and instructions are usually detailed.
    • Resolves routine questions and problems, and refers more complex issues to higher levels.

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Employee DiscountsEmployee Discounts
  • Transportation AllowancesTransportation Allowances
  • Performance BonusPerformance Bonus

Required Skills

  • MS Windows Server
  • VMWare
  • Active Directory
  • Microsoft / MS Exchange

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
5TH Floor, iMet BPO Tower 1, Metropolitan Park, Macapagal Boulevard corner EDSA Externsion, Pasay, Metro Manila, Philippines
Industry
Outsourcing / Offshoring
Vacancy
1 opening
Website
https://stefanini.com/en/

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About Stefanini Philippines Inc.

Stefanini brings decades of IT outsourcing expertise to clients around the globe. We support mid-size and large corporations through offshore, onshore and nearshore IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing (helpdesk/desktop services and data center), application development/systems integration, ERP/SAP consulting, asset management, and strategic IT staffing solutions. Our ability to deliver support in 35 languages, in 88 offices, with a direct presence in 39 countries, is why our IT outsourcing solutions are used by some of the largest multinational companies in the world. With a client base of over 500 active clients, including more than 300 multinational clients, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini’s financial stability, sustained year-over year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit. Our current market position places us as an IT outsourcing ideal partner for both Fortune 50 companies and small-to-midsize local and regional companies. Our “big enough yet small enough” positioning allows us to confidently exceed customer expectations due to our global presence, expanded IT services portfolio, financial stability and industry maturity, is attractive to large multinational clients, as well as to offer the flexibility, responsiveness and agility that local and regional small and midsize companies require. Like us on Facebook and follow us on Instagram.

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