The Standard Group
The Standard Group

Service Representative (Dining Staff)  

The Standard Group

  • Mandaluyong, Philippines
    109 Pioneer St, Mandaluyong, 1554 Metro Manila, Philippines
    Mandaluyong
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 6 years ago

2017-12-10T16:00:00+00:00
Job closed.

Job Description

  • Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
  • Inform guests of specials and menu changes.
  • Make recommendations you genuinely feel your guests will enjoy.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
  • Deliver food and beverages from kitchen and bar to guests in a timely matter.
  • Perform side work at the start and end of each shift as required by service station assignment.
  • Maintain clean service areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
  • Be ready and willing to assist fellow servers as situations arise.
  • Be ready and willing to assist busperson with clearing and resetting tables.
  • Thank guests for their visit and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Minimum Qualifications

  • Must be graduate of Bachelors/College Degree of Hospitality, Tourism or equivalent
  • Be able to communicate and understand the language(s) of our guests.
  • Must have a basic knowledge of dining room and service procedures and functions
  • Be able to work in a standing position for long period of time
  • Excellent time-management skills
  • Attention to details and monitoring skills
  • Active listening skills
  • Have good work ehtics and capable of working as a team
  • Should enjoy working with people and comfortable in working in crowded environment
  • Can be assigned in different sttions like Food Server, Bar, Dispatch, Refiller, Reception and Seater
  • No work experience required. WIlling to be trained and open to new things
  • Willing to work in Mandaluyong, Taguig, Makati, South and North Area.
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Hospitality and Tourism
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
109 Pioneer St, Mandaluyong, 1554 Metro Manila, Philippines
Industry
Restaurants
Vacancy
100 openings
Website
http://www.ippudoph.com/

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About The Standard Group

We are a contemporary lifestyle brand whose purpose lies in creating meaningful experiences through distinct single-dish concepts, paired with unparalleled hospitality. Our ambition as world-class operators is to constantly be at the forefront of creating innovative processes and systems, while seeing that each member of our team reaches their full potential. With years of experience in the food and beverage industry under his belt as Managing Director and CEO of Unilever RFM Ice Cream, Inc. (Selecta), John Marie Concepcion’s decision to enter the restaurant world was inevitable. Hence, The Standard Group came to be. In 2011, Yabu: House of Katsu was introduced as our first venture, located in a pocket of a space in a busy mall. An all-original concept, it was the first of its kind to introduce authentic Japanese katsu in a casual environment. With all the right elements in place, Yabu became an undoubted success—a fact that still holds true, more than five years since it opened. A few years following its emergence, we partnered with globally recognized ramen brand Ippudo in 2014. The Standard Group eventually grew to become Ippudo’s best operator, globally. At that point, we had a total of 15 shops. By then, introducing a new brand into the market was in order. So in December of 2016, New York City’s prime barbeque brand, Mighty Quinn’s, opened its doors. In the last half decade, The Standard Group has gone from being a hopeful group with an earnest 100 square-meter space, to a key player in the local dining scene, with three brands and closing in on 20 shops around the city (and counting). THE STANDARD GROUP PHILOSOPHY Authenticity and experience are key. We strive to deliver dining experiences that are truly authentic. We thoroughly research every detail, from the way the restaurants are designed, down to the flavors of each dish. Diners are at the heart of the matter. Everything that happens in our restaurants has the end goal of delighting every guest. By creating exceptional experiences through each brand, we ensure that every encounter with each diner is a delicacy in itself. Constant innovation drives us. Complacency is one of our worst enemies. As we constantly anticipate the needs of our guests, we continually aim to outdo ourselves. We are about reinventing the wheel and shifting the status quo. We are forward looking. The success of our brands is due, in large part, to the determination and dedication possessed by every member of our team. Because of this, we foster an environment which allows each Standard Group employee to thrive and reach their utmost potential. Attention to detail is of utmost importance. The specific characteristics that define our brands are best embodied in their retail design and merchandise. The connection we make with our customers, from the onset, is not only through our food, but through creating an atmosphere for them. Because of this, we remain passionate about design, from collaborating with local designers, to working with the country’s leading architects.

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