Patient Experience Officer
St. Luke's Medical Center
- Quezon City, Philippines279 E Rodriguez Sr. Ave, Quezon City, 1112 Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Provide excellent hotel-like service to guests and patients.
- Direct interaction with VIP/ high-profile patient.
- Assist patients and guests in their medical and personal needs and ensure customer delight at all times.
Minimum Qualifications
- Candidate must possess at least a Bachelor's/College Degree, any field.
- Applicants must have excellent English communication skills.
- Ability to speak a foreign language is an advantage.
- Willing to work in Quezon City.
- Willing to do shifts.
- Preferably experienced employees specializing in Hotel Management/Tourism Services or equivalent.
- Applicants must have pleasing personality and long tolerance to deal with VIP patients.
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Paid Holidays
- Maternity & Paternity Leave
- Retirement Benefit Plans
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
Required Skills
- Organizing and Planning
- Problem Sensitivity
- Customer Service
- Critical Thinking
- Communication Skills
Preferred Courses
- Any field
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 279 E. Rodriguez, Sr. Blvd., Quezon City, Metro Manila, Philippines
About St. Luke's Medical Center
The foremost and the most admired hospital in the Philippines, St. Luke's Medical Center (SLMC) has provided high-quality healthcare for over a century.
It was founded in 1903 with a mission to provide outstanding out-patient care. Today it is the foremost and most admired hospital in the Philippines and an acknowledged leader in Asia.
St. Luke's delivers on its mission of healing by gathering under one roof the finest medical expertise, the most sophisticated medical technology and facilities, and a deep-rooted culture of compassion. It supports this mission with research and continuing education for those who serve. The total dedication to quality and caring of the St. Luke's family is what distinguishes the hospital as a center of healthcare excellence in Asia.
These centers of excellence bring to the Philippines the latest medical advances and treatment modalities. Over 1,700 hospital-affiliated medical consultants see out-patients in more than 450 private clinics.
SLMC is the undisputed leader in virtually all medical specialties, including cardiovascular medicine, neurology and neurosurgery, cancer, ophthalmology, and digestive and liver diseases. It is the first choice of medical and health-related practitioners and patients for executive check-ups.
SLMC receives patients from around Asia, Micronesia, the Middle East, Europe and the United States.
With its rich legacy of excellence and a second new and modern facility at the Fort Bonifacio Global City, SLMC is in a position to realize a bolder vision of the institution as one of the top five hospitals in Asia by 2010.