Onboarding Manager
Sprout Solutions
- Taguig, Philippines11th Floor, SM Aura Office, Bonifacio Global City, Taguig, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
The primary responsibility of the Implementation Project Manager / Onboarding Manager is to lead a successful onboarding experience to enterprise clients. The manager coordinates and prioritizes project tasks, manages timelines, maintains project plans and communicates status to all external and internal stakeholders.
Your day-to-day tasks:
- Ensures delivery according to project timelines
- Is responsible for documenting Standard Operating Procedure (SOP) instructions for all ongoing business and transitioning the project to the Customer Success Team
- Configures the application based on implementation plan (no development skills required)
- Consults on HR and payroll best practices and determines business improvement areas to ensure success
- Is responsible for providing updated implementation plans, which may include project schedules, project plans, benchmark metrics, communications documents, follow-up memos, etc.
- Is responsible for creating and utilizing documents/deliverables necessary for providing exceptional services and ensuring communication of the project plan to the stakeholders.
- Creates new deliverables/best practices for implementation services to enhance implementation engagements.
Minimum Qualifications
- At least 4 years of experience in Onboarding enterprise software;
- Fluent in English and Filipino;
- Passionate about tech;
- Has experience in account management / implementation / onboarding.
Perks and Benefits
- Flexitime
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Medical / Health Insurance
- Performance Bonus
Other
- Movie Marathon Mondays
- Muay Thai Tuesdays and Thursdays
- Massage Wednesdays
- Yoga Fridays
Sprout Solutions is BIG on culture. We're young, fun, and love to have a good time. If that's something you're looking for, then this is the place for you.
Required Skills
- Relationship Management
- Change Management
- HRIS software
- CRM Software
- Interpersonal Skills
- People Management
- Leadership skills
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Human Resources
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 11th Floor, SM Aura Office, Bonifacio Global City, Taguig, Taguig, Metro Manila, Philippines
About Sprout Solutions
Sprout Solutions is an HR automation company in the Philippines. We are one of the fastest growing tech startups in the country -- servicing over 2,500 companies with HR and Payroll automation.
We're looking for talented and hungry individuals who are passionate about tech and the ever evolving business landscape in the Philippines. If you want to be part of an exciting company with an awesome culture, Sprout might be the right fit for you!