Customer Service Representative (CSR)- Japanese Account  

 Handling and replying to customer inquiries through email, phone, and a-live clients.
 Maintaining customer relations.
 Providing feedback to Supervisor/ Head on customer’s needs/feedbacks.
 Preparing and generating reports/relating customer’s queries.
 Researching into customer’s queries/concerns into the systems.

 Candidate must possess at least Bachelor’s/ Degree, any field.
 Academic qualifications of at least Tertiary level with Bachelor’s Degree.
 Must be knowledgeable in the use of electronic mail (email), live chat and other online communication tools.
 Candidate must be proficient in English & Native Language both Oral and Written
 Candidate must be willing to work in Makati City, Philippines
 Fresh Graduates / Entry Level / Foreign Candidates or EXPATS are encouraged to apply