Videogame Broadcasting Technician  

SPLITMEDIALABS PHILIPPINES INC.

SplitmediaLabs Philippines, Inc. is an innovative software company specializing in the development of multi-media applications and technology. We are the pioneers of online game streaming with hundreds of thousands of users worldwide. In our mission to provide multi-media streaming solutions, and to develop and connect gaming communities all over the globe, we aim to be the leading live streaming software provider and online gaming social network in the industry.

Our company culture is laid-back and fun so that we induce creativity and teamwork to promote a cooperative and productive work environment. We seek likeminded and highly motivated individuals to join our company.

We're looking for an individual who enjoys interacting with customers to join our support team. The support team handles all of our end user support and licensing queries.

We seek to employ individuals on a full-time, long-term basis. The job requires working from our Manila office in the Philippines. (Close to Eastwood City). We do give preference to qualified applicants who are Philippine nationals, but we also do accept applications from other nationalities who would look forward to spending a minimum of 3 years working in the Philippines.

What are your responsibilities?

• End user support.
• Licensing and payment support.
• Create tutorials for XSplit products.
• Assist with developing documentation of XSplit products.
• Communicate with quality assurance and development teams on recurring user issues.

• Bachelor's degree, preferably in information technology or computer science.
• Minimum of 2 years work experience in customer service for computer software.
• Fluent in speaking, reading, and writing in English.
• Some knowledge of SQL is a plus.
• Ability to lift and move up to 15 KG.
• Any experience with our products or gaming is a plus.
• Any experience with live production hardware is also a plus.