Operations Assistant
Spiralytics, Inc
- Makati, PhilippinesUnit 72A Zeta II Bldg 191 Salcedo Street, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job closed.
Job Description
- Performance Measurement and Improvement
- Cadence definition: Determine which metrics should be tracked hourly, daily, weekly, monthly, quarterly
- Set monthly, quarterly, and “entitlement” targets for all metrics tracked
- Continuous Improvement: Work with team leads to identify process improvements that will move the group closer to “entitlement” targets. Clearly associate metrics improvement to process improvement.
- Escalation: Design triggers to identify when process issues should be escalated
- Process Improvements
- Learn, analyze and propose improvements to company processes
- Clearly draw and map out as-is and to-be processes
- Prioritize improvement projects by cost and calculated impact / ROI
- Perform all job responsibilities in alignment with the core values, mission and vision of the organization;
- Provide front line in Operations Assistant service via various channels
- Perform other duties as required and completes all job functions as per departmental policies and procedures;
- Help maintain data integrity in systems by running queries and analyzing data;
Minimum Qualifications
- Candidates must possess at least a Bachelor Degree in Industrial Engineering, Operations, or an equivalent field.
- 0 to 2 years experience. Compensation commensurate with experience.
- You live and breathe Microsoft Excel. Bonus points for BI Tools & Statistical Analysis.
- Above average written and verbal English communication skills.
- Ability to adapt to a fast-pacer.
- Honest – Trustworthy – Strode environment and willing to perform various tasks
- Strong work ethic. Self Starting integrity.
- Amazing to have: Experience in a company that grew at least 5x while you were there, and you helped identify and fix broken processes along the way
- Amazing to have: Experience implementing, or even just having read any of the following books: E-Myth, Traction, Clockwork, Scaling Up, Scaling Up Excellence
- We are temporarily working-from-home. Once it is safe for employees to return to an office, we will implement a hybrid schedule where employees will have the flexibility to work from home or the office. Ideally you are located in Manila, but we encourage anyone truly exceptional to apply.
- Willing to provide references if qualified
Perks and Benefits
Work from Home
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Unit 72A Zeta II Bldg 191 Salcedo Street
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About Spiralytics, Inc
We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.
We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.