SPENN Philippines
SPENN Philippines

Customer Support  

SPENN Philippines

 
  • Taguig, Philippines
    Bonifacio Global City, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-11-22T16:00:00+00:00
Job closed.

Job Description

Job description

  • The Customer Support role addresses the inquiries, issues and concerns of the company’s users through email and chat.
  • The ideal candidate is one who cares about helping the unbanked and underbanked on a daily basis.

Essential Job Duties:

  • Maintain a high level of customer satisfaction in all general inquiries, account status, and technical concerns.
  • Provide daily, weekly, and monthly reports with summaries on major issues.
  • Constantly seek improvements in operations efficiency.
  • Other related duties as assigned.

Minimum Qualifications

  • Preferably 1-4 year(s) experience specializing in Customer Service or equivalent.
  • Excellent verbal and written communication skills.
  • Proactive and team player.
  • Applicants must be willing to work in Makati or BGC.
  • Punctual, reliable and with genuine concern to help customers.
  • 2 full-time positions available

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Bonifacio Global City, Taguig, Metro Manila, Philippines
Industry
Financial Services
Vacancy
3 openings
Website
http://www.spenn.com

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About SPENN Philippines

SPENN Philippines - Blockbonds has developed SPENN, an advanced financial platform built into a user-friendly mobile application applicable for both consumers and businesses. SPENN is free to download and use, and includes features such as access to a bank account, savings account, real-time transfers, a simple point-of-sale solution for businesses, and an innovative way to withdraw and deposit money.

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