Customer Service Manager
Payo
- Makati, Philippines3, 2232 Chino Roces Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 6 years ago
2018-02-28T16:00:00+00:00Job closed.
Job Description
Our customer service team is made of 5-10 agents and they are looking for a leader. the job includes creating KPIs for the team, training a new mumbers, implementing scripts for CS inbond and outbound and policies and building a workflow.
We are a growing startup looking for leaders who think outside the box and looking for their next challenge. offices are in Makai and the team is now growing. Our customer service team needs a true leader! If you think you have it in you, send us your resume.
Minimum Qualifications
- 5 years of experience as a team leader in the BPO industry
- Fluent English- although we service local clients as well!
- Strong analytical and planning skills to create KPI
- Good communication and presentation skills;
- Natural born leader
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 3, 2232 Chino Roces Avenue , Makati, Metro Manila, Philippines
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About Payo
Payo started out as a "cash -on-delivery" payment gateway & position itself as the first and only last mile management service in the Philippines. Today, we have evolved and providing new services such as same day delivery, world class support, early remittances, nationwide warehousing for a quicker delivery time, and many more.
Currently Payo has warehouses around the Philippines and has the priviledge of successfully delivering thousands of goods becoming part of the success stories of our merchants and courier partners.