Customer Service Representative | Local Account
Solidtone Innovations Group, Inc.
- Makati, Philippines@5600 Building Sergio Osmeñia Highway corner Arellano st., Brgy. Palanan Makati City 1235, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Note: This is not a call center company.
Minimum Qualifications
- Product Knowledge
- Problem Solving
- Documentation Skills
- Phone Skills
- Resolving Conflict
- Multitasking
- With Pleasing Personality
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
- Willing to start immediately
Perks and Benefits
- Paid Holidays
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- @5600 Building Sergio Osmeñia Highway corner Arellano st., Brgy. Palanan Makati City 1235, Makati, Metro Manila, Philippines
About Solidtone Innovations Group, Inc.
SOLIDTONE INNOVATIONS GROUP, INC. was founded and established by Mr.Chua Tuan Hong in 1973, and it is originally known as SOLIDTONE ENTERPRISES (SOLIDTONE MERCHANDISING COMPANY).
SOLIDTONE INNOVATIONS GROUP, INC. has emerged as one of the leading hardware company in the Philippines.
One of its prominent brands are Valsir, Ana, Elmes, Thermoplus, Watson and Hydrohr.
Through the company’s strong determination, advance vision, sound leadership, and passion for success, the company has branched out and incorporated. It currently serves as the largest water and sanitary pipe distributor in the Philippines to date, and was awarded the Superbrands status for two years in a row.