IT Support
SOCIAL LIGHT INC.
- San Juan, Philippines214 Wilson St., San Juan, Metro Manila, Philippines, San Juan, Metro Manila, PhilippinesSan JuanMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Provides support to end users
- Go to Field works
- Evaluates system potential by testing compatibility of new programs with existing programs.
- Evaluates expansions or enhancements by studying work load and capacity of computer system.
- Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
- Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
- Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
- Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
- Places software into production by loading software into computer; entering necessary commands.
- Places hardware into production by establishing connections; entering necessary commands.
- Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
- Maintains system capability by testing computer components.
- Prepares reference for users by writing operating instructions.
- Maintains historical records by documenting hardware and software changes and revisions.
- Maintains client confidence and protects operations by keeping information confidential.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
Minimum Qualifications
- Having a working knowledge of common information technologies and systems
- Managing multiple projects simultaneously while maintaining high customer service standards
- Communicating complex concepts to a general audience
- Troubleshooting common IT problems
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Experience with technical writing for documentation or instruction
- Hardware and software know hows
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Required Skills
- Amazon Web Services
- Computer Networking
- Computer Hardware Troubleshooting
- Computer System Administration
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 214 Wilson St., San Juan, Metro Manila, Philippines
About SOCIAL LIGHT INC.
Social Light Inc. is an I.T solutions provider in the marketing industry. We provide new ,innovative, non traditional marketing solutions and services to clients.
Our mission:
• To help our clients achieve business success and increase profit by providing efficient and quality marketing solutions and services
• To introduce innovative , new technologies which brings our clients up-to-date and ahead of their industries
• To provide significant and transformational change to the industry
• To create a strong organization where employees can learn, develop, succeed as a significant contributing member of a winning company
• To build long-term value for our clients