Customer Solutions Officer | National Capital Region
Smart Communications, Inc.
- Makati, PhilippinesSmart Tower, 6799 Ayala Avenue 1266 Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-05-19T16:00:00+00:00Job closed.
Job Description
The Customer Solutions Officer is a Wireless Center frontline and acts a Smart ambassador. Other main tasks are as follows:
- Oversee end-to-end requests of subscribers.
- Handle recording of sales transactions, forecasting, and managing of stocks.
- Engage the customers by responding to their concerns and requests.
Minimum Qualifications
- At least a Bachelor's/College degree in any field.
- Effective communication skills.
- Tech savvy, customer centric, and results-oriented.
Required Skills
- Presentation Skills
- Persuasion and Negotiation
- Sales and Marketing Knowledge
- Customer Service
- Communication Skills
- Selling
- Closing Sales
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Smart Tower, 6799 Ayala Avenue 1266 Makati City, Makati, Metro Manila, Philippines
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About Smart Communications, Inc.
Smart Communications, Inc. (Smart) is a wholly-owned subsidiary of PLDT and is the Philippines’ leading wireless services provider with 68.9 million cellular and broadband subscribers as of end 2015.
Smart has built a reputation for innovation, having introduced world-first wireless offerings such as Smart Money, Smart Load, Smart Padala, and the Netphone. Smart offers 3G, HSPA+, and LTE services, while its Smart Satellite service provides communications to the global maritime industry.
Smart is today’s market leader in the mobile industry. Wearing multiple hats in telecommunications, multimedia and technology, we are one of the biggest, most diverse and profitable companies in the country. We continuously aim to innovate market-shaping products that are relevant to our customers’ evolving needs and lifestyle. At Smart, we have built an organization with a mindset biased for action, innovation and constant change.
Our goal – to come out with market shaping services that are relevant to the needs of our customers.
VISION: Lead and inspire Filipinos to create a better tomorrow.
MISSION: Empower Filipinos everywhere with customer-focused digital innovations that make it easy to unlock and share our infinite potential.
VALUES:
Take care of our people
Deliver awesome customer experience
Collaborate to win
Fast is better than perfect
Malasakit
Humility to listen and learn