Counter Supervisor | Monumento
SM Mart Inc.
- Caloocan, PhilippinesBuilding F, SM Corporate Offices, JW Diokno Blvd., Mall Of Asia Complex, Pasay City, Caloocan, Metro Manila, PhilippinesCaloocanMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
OVERSEE DAY-TO-DAY OPERATIONS: Run the day-to-day activities of the department
- MANAGE COUNTER STAFF
Monitor attendance of rank & file counter employees & manage absences by re-assigning staff (manage plantilla, leaves, issue violation reports)
- MANAGE OPEX
Manage the operating budget of the department by ordering the right number of supplies, monitoring use & safekeeping of extra items
- MONITOR EQUIPMENT & PERIPHERALS
Inspect completeness & ensure that counter equipment & peripherals are in good working condition; ensure serial number & correctness of items for pull out
- DISSEMINATE NEW DIRECTIONS
Inform counter team of new processes, procedures & promotions; assist during transaction processing when “Manager/Supervisor” function is required
- ADMINISTER END-OF-DAY-ACTIVITIES
Generate & check the Operator Turnover Report (OTR) per cashier to establish overage/shortage incurred by each cashier
Minimum Qualifications
- Candidate must possess at least a Bachelor's/College Degree in any business-related course
- With at least 1 year of experience in bank operations or counter-cashier functions
- Knowledgeable in credit card transaction processes
- Flexible to be assigned to work schedules supporting the retail operational hours
- Willing to be assigned in The SM Store Monumento
- Full-time positions available
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Rizal Ave Ext, East Grace Park, Caloocan, Metro Manila