Counter Supervisor | Monumento

SM Mart Inc.

  • Caloocan, Philippines
    Building F, SM Corporate Offices, JW Diokno Blvd., Mall Of Asia Complex, Pasay City, Caloocan, Metro Manila, Philippines
    Caloocan
    Metro Manila
    Philippines
  • Full time
Posted a month ago and deadline of application is on 9 Dec
Recruiter was hiring 2 hours ago

Counter Supervisor | Monumento

SM Mart Inc.

Job Description

OVERSEE DAY-TO-DAY OPERATIONS: Run the day-to-day activities of the department

  • MANAGE COUNTER STAFF

Monitor attendance of rank & file counter employees & manage absences by re-assigning staff (manage plantilla, leaves, issue violation reports)

  • MANAGE OPEX

Manage the operating budget of the department by ordering the right number of supplies, monitoring use & safekeeping of extra items

  • MONITOR EQUIPMENT & PERIPHERALS

Inspect completeness & ensure that counter equipment & peripherals are in good working condition; ensure serial number & correctness of items for pull out

  • DISSEMINATE NEW DIRECTIONS

Inform counter team of new processes, procedures & promotions; assist during transaction processing when “Manager/Supervisor” function is required

  • ADMINISTER END-OF-DAY-ACTIVITIES

Generate & check the Operator Turnover Report (OTR) per cashier to establish overage/shortage incurred by each cashier

Minimum Qualifications

  • Candidate must possess at least a Bachelor's/College Degree in any business-related course
  • With at least 1 year of experience in bank operations or counter-cashier functions
  • Knowledgeable in credit card transaction processes
  • Flexible to be assigned to work schedules supporting the retail operational hours
  • Willing to be assigned in The SM Store Monumento
  • Full-time positions available

Jobs Summary

Job level
Associate / Supervisor
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Always 
Office Address
Rizal Ave Ext, East Grace Park, Caloocan, Metro Manila
Industry
Retail Industry
Vacancy
1 opening
Website
https://smretailcareers.com

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About SM Mart Inc.

From Humble Beginnings… It started out as Shoemart store in 1958 in Quiapo, Manila, where Filipino-Chinese business magnate, investor and philanthropist Mr. Henry Sy opened the very first SM Store. Always aiming to make lives better for his customers, Mr. Sy expanded his merchandise to fulfill his commitment to offer a one-stop shopping experience. Now SM is the Philippines’ leading retail empire with over 52 branches across the country today and has developed generations of loyal customers. Showcasing trustworthy, affordable, and world-class products, the multi-awarded SM Store (formerly SM Department Store) continues to provide excellent customer service, general merchandize, lifestyle products, houseware and apparel both offline and online. SM Goes Online! As a timely platform of the legendary retailer, The SM Store Online guarantees an exciting array of merchandise, secure payments, nationwide deliveries, and customer satisfaction with every transaction. From fashion, beauty, and household must-haves, to toys, gadgets, and hardware needs, We’ve Got it All for You… Online! We’ve Got it All for You 24/7 We only want the best for our customers so we hand-pick all our products with you in mind. The SM Store envisions a hassle-free purchase between our stores and your needs anywhere, anytime Our Mission We will deliver a wide assortment of affordable and aspirational products and services to all customers, while building strong relationships with our employees, suppliers and partners in the communities we serve.