Selling Department Manager | Makati
SM Mart Inc.
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
- MANAGE CUSTOMER INTERACTIONS
Cultivate customer satisfaction by directing all front-end activities (requires consistent presence in selling area)
- TRACK DEPARTMENTAL SALES
Monitor departmental sales vs. target on a daily basis, identify causes of poor performance & recommend solutions to Regional Manager for proper action
- BUILD CUSTOMER LOYALTY
Proactively seek customer interactions, build sustained relationships with top 100 customers & convert the ones with complaints into happy shoppers
- CHECK DISPLAY & FIXTURES
Explain display standards to sales clerks & regularly check if items are arranged properly, areas are clean & ask for repair or replacement of broken fixtures
- CHECK SALES STAFF
Make daily checks on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels, no chatting)
Minimum Qualifications
- Candidate must possess at least a Bachelor's/College Degree
- With minimum of 2 years relevant work experience in managerial capacity, preferably in retail management
- Personable, creative, sales-oriented and with above average communication skills
- Flexible to be assigned to work schedules supporting the retail operational hours
- Willing to be assigned in The SM Store Makati
Perks and Benefits
- Retirement Benefit Plans
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Performance Bonus
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Required Skills
- Organizing and Planning
- Sales and Marketing Knowledge
- Business Analysis
- Customer Service
- Leadership skills
- Communication Skills
- Public Relations (PR)
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Makati, Metro Manila, Philippines