Counter Supervisor | Megamall
SM Mart Inc.
- Mandaluyong, PhilippinesMandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
- Manage Counter Staff
Monitor attendance of rank & file counter employees & manage absences by re-assigning staff (manage plantilla, leaves, issue violation reports)
- Manage OPEX
Manage the operating budget of the department by ordering the right number of supplies, monitoring use & safekeeping of extra items
- Monitor Equipment & Peripherals
Inspect completeness & ensure that counter equipment & peripherals are in good working condition; ensure serial number & correctness of items for a pull-out
- Disseminate New Directions
Inform counter-team of new processes, procedures & promotions; assist during transaction processing when “Manager/Supervisor” function is required
- Administer End-of-day-activities
Generate & check the Operator Turnover Report (OTR) per cashier to establish overage/shortage incurred by each cashier
Minimum Qualifications
- Candidate must possess at least a Bachelor's/College Degree in any business-related course
- With at least 1 year of experience in bank operations or counter-cashier functions
- Knowledgeable in credit card transaction processes
- Flexible to be assigned to work schedules supporting the retail operational hours
- Willing to be assigned in The SM Store Megamall
Perks and Benefits
- Retirement Benefit Plans
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Performance Bonus
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Required Skills
- Processing Information
- Operations Management
- People Management
- Communication Skills
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Mandaluyong, Metro Manila, Philippines