Unistar Credit and Finance Corporation

Tele Collections Manager  

Unistar Credit and Finance Corporation

  • Pasig, Philippines
    Pasig, Metro Manila, Philippines, Unit 3308 33rd floor, One Corporate Center, Julia Vargas corner Meralco Avenue, Ortigas
    Pasig
    Metro Manila
    Philippines
    Philippines
  • ₱60,000.00 - ₱80,000.00 / month
    PHP
    60,000
    80,000
    60,000
    MONTH
  • Full timeFULL_TIME

Recruiter was hiring 13 hours ago

Job closed.

Job Description

Specific Duties and Responsibilities

  • Achieves the collection targets and goals set by the Head of Collections
  • Formulates tele collection strategies and initiatives according to the company’s business strategies and direction to enhance collection productivity, reduce cost, and minimize operational risk
  • Secures the section’s performance by establishing the collection strategy, policies, and procedures as needed
  • Secures all collection activities as being carried out in compliance with Company’s set best practices, standards, and guidelines
  • Monitors and analyzes account performance and trends to determine points of improvement
  • Endorses new tools or technology to improve collection effectiveness
  • Writes and reports on overall section productivity and KPI attainments for reference of the Head of Collections
  • Coordinates with the Head of Collections in determining new strategies, procedures, or policies for improving the section’s performance
  • Supports subordinates with difficult accounts
  • Coaches and guides Tele Collection Associates for improving in client interaction and problem-solving
  • Coordinates with other section and department heads of the Company as necessary to streamline and improve tele collection operations
  • Responsible for managing manpower in terms of budget/capacity plan as well as screening interviews of potential candidates for the section
  • Performs other assigned tasks from time to time

Minimum Qualifications

Job Specifications

  • Bachelor's Degree in Business, Finance, Accounting or a related course
  • At least 10 years relevant experience in financial institutions, particularly in Collection, Banking, or a related field
  • At least 5 years relevant experience of managing/supervising a team
  • Demonstrates excellent interpersonal skills for giving/receiving information and interacting with clients/employees
  • Excellent oral and written communication skills
  • Must be very detail-oriented so as to avoid the possibility of serious errors and loss
  • Proficient in MS Office/Google Documents, Excel/Google Sheets, and Powerpoint/Google Slides
  • Excellent analytical and judgement/problem-solving skills

Perks and Benefits

  • Retirement Benefit PlansRetirement Benefit Plans
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Company CarCompany Car
  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Life InsuranceLife Insurance
  • Paid Vacation LeavePaid Vacation Leave

Preferred Courses

  • Business Administration
  • Finance
  • Accounting

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Accounting and Finance
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Unit 3306 33rd floor, One Corporate Center, Julia Vargas corner Meralco Avenue, Ortigas
Vacancy
1 opening

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About Unistar Credit and Finance Corporation

SIYCHA GROUP OF COMPANIES is a group of companies which is owned and operated by Siy Cha Family, originated at Tacurong, Sultan Kudarat. It is composed of different business units namely: Siy Cha Hardware Corporation, Sultan Kudarat Milling & Trading Inc., Millenium Distribution Systems, Inc., Central Universal Corporation and Motorcycle Financing: Gentrade International Philippines, Inc., Metrocycle World Corporation (Transcycle and Powercycle) and Unistar Credit and Finance Corporation.
Unistar Credit and Finance Corporationhttps://s3-ap-southeast-1.amazonaws.com/kalibrr-company-assets/logos/8EZNC3WEXBETZPS8KJ2P-5806cd24.jpgSIYCHA GROUP OF COMPANIES is a group of companies which is owned and operated by Siy Cha Family, originated at Tacurong, Sultan Kudarat. It is composed of different business units namely: Siy Cha Hardware Corporation, Sultan Kudarat Milling & Trading Inc., Millenium Distribution Systems, Inc., Central Universal Corporation and Motorcycle Financing: Gentrade International Philippines, Inc., Metrocycle World Corporation (Transcycle and Powercycle) and Unistar Credit and Finance Corporation.

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