IT Knowledge Analyst
Unistar Credit and Finance Corporation
- Pasig, PhilippinesUnit 3308 33rd floor, One Corporate Center, Julia Vargas corner Meralco Avenue, Ortigas, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Job Summary
The IT Knowledge Analyst is responsible for leading users in the Siy Cha Group of Companies in being educated with the use of IT-related systems and applications by developing, delivering, and updating effective programs and reference materials, that will help equip users and improve the productivity of each employee.
Specific Duties and Responsibilities
- Develops content for knowledge management process to guarantee efficient publication of information to end users
- Designs and establishes effective learning activitiesIdentifies, designs, develops, and publishes documents and web based video contents and programs needed by users for IT related systems and applications
- Analyzes new learning techniques and systems that will help in the knowledge transfer based on company’s requirement
- Submits periodic reports to management
- Involved in all IT-related project formations for early content creation
- Formulates a knowledge management strategy
- Accomplishes all other related duties that maybe assign from time to time
Minimum Qualifications
- Bachelor’s degree in Information Technology or any related sciences
- Over 2 years of relevant work experience
- IT service desk work experience
- Knowledge of fundamental operations of relevant software, hardware and other IT equipments
- Able to create instruction manuals and meaningful documentation
- Knowledgeable in using an ITSM ticketing software
- ITIL v.3 certification is a plus
- Experience in video editing
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Unit 3308 33rd floor, One Corporate Center, Julia Vargas corner Meralco Avenue, Ortigas
- Industry
- Financial Services
- Vacancy
- 1 opening
About Unistar Credit and Finance Corporation
SIYCHA GROUP OF COMPANIES is a group of companies which is owned and operated by Siy Cha Family, originated at Tacurong, Sultan Kudarat. It is composed of different business units namely: Siy Cha Hardware Corporation, Sultan Kudarat Milling & Trading Inc., Millenium Distribution Systems, Inc., Central Universal Corporation and Motorcycle Financing: Gentrade International Philippines, Inc., Metrocycle World Corporation (Transcycle and Powercycle) and Unistar Credit and Finance Corporation.