Sitel Baguio
Sitel Baguio

Customer Service Representative Retail Account  

Sitel Baguio

 
  • Baguio, Philippines
    , Harrison Road, Baguio, Cordillera Administrative Region, Philippines
    Baguio
    Cordillera Administrative Region
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 5 years ago

2018-09-29T16:15:44.735890+00:00
Job closed.

Job Description

As a Customer Service Representative for a Retail Account, you will handle inbound calls within guidelines or goals established by the client and management.

Minimum Qualifications

This position requires excellent communication skills, an enthusiastic approach to customer interactions, and the ability to effectively handle information requests, compliments and complaints with a positive attitude and keen attention to detail.

  • Have completed at least two years in college/ vocational program
  • High School Graduates with 6 months call center working experience are welcome to apply
  • Good English communications skills
  • Basic computer knowledge

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Harrison Road , Baguio, Cordillera Administrative Region, Philippines
Vacancy
50 openings
Website
www.sitel.com

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About Sitel Baguio

Company Description We are Sitel, part of the Acticall Sitel Group. We are one of the world’s leading outsourcing providers of customer experience management and we would like to share something with you - our promise of experience. Experience is everything at Sitel. It’s what sets us apart from the rest. Whether we’re dealing with a simple account query or creating an entire customer management strategy, we collaborate with our clients, we share our expertise, we build trust, and create strong customer relationships; adding value through our key brand attributes: knowledge sharing, a people first culture, global strength combined with local flexibility, and operational excellence. Sitel is the leading business process outsourcing (BPO) call center provider; as ranked by the Black Book of Outsourcing, a Datamonitor company. Sitel’s 60,000 associates provide clients with a predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency. The company has been awarded by the International Information and Communications Technology (ICT) Awards as 2008 BPO Company of the Year and by the Philippine Economic Zone Authority (PEZA) as 2010, 2009 and 2005 Outstanding Employer for its exemplary performance in job generation. Do you believe in what you do? Can you feel it? Do you have what it takes? How strong is your commitment? These are the types of questions we encourage our 57,000 associates to ask themselves every day. They are thinkers, doers, believers, achievers, leaders... You can sum up the Sitel culture in three words: Vision. Passion. Purpose. These words are the heart of Sitel and embody everything we do. For more information, please visit www.sitel.com.

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