Billing Specialists | Customer Service Representative (CSR)

Sitel Philippines inc.

  • Pasig, Philippines
    Ground Floor e-Life Digital Zone, Eton Cyberpod Corinthian-Ortigas, EDSA corner Ortigas Avenue, Quezon City, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
  • Full time
Recruiter was hiring a day ago

Billing Specialists | Customer Service Representative (CSR)

Sitel Philippines inc.

Job Description

Who are we looking for?

We are looking for passionate individuals who can deliver personalized and memorable experiences for our clients and customers.

Customers will rely on you to answer questions, address their concerns, and help them with a particular product or service.

You simply need to know your way around a computer and be comfortable supporting customers through phone, chat, and email.

Join us today in building trust, being bold, working together and wowing our customers!

Minimum Qualifications

What are we looking for?

  • No BPO Experience required
  • Completed at least two (2) years of college education
  • Basic computer navigation skills
  • Good command of the English language
  • Willingness to work on shifting schedules

What should you expect from us?

  • Paid training from day one
  • Tons of growth opportunities (93% of our non-agent positions are filled internally)
  • A leadership team that hears your voice; we know that when we work together we can accomplish so much more
  • Fun team environment where we work hard to build trust every single day

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave
  • Special Leave Benefits for Women Special Leave Benefits for Women
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans
  • Transportation Allowances Transportation Allowances

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Always 
Office Address
OJV building 1 G/F One Julia Vargas Ortigas Home Depot Complex Julia Vargas Ave
Industry
Business Process Outsourcing
Vacancy
30 openings
Website
http://www.sitel.com

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About Sitel Philippines inc.

We are Sitel, part of the Acticall Sitel Group. We are one of the world’s leading outsourcing providers of customer experience management and we would like to share something with you - our promise of experience. Experience is everything at Sitel. It’s what sets us apart from the rest. Whether we’re dealing with a simple account query or creating an entire customer management strategy, we collaborate with our clients, we share our expertise, we build trust, and create strong customer relationships; adding value through our key brand attributes: knowledge sharing, a people first culture, global strength combined with local flexibility, and operational excellence. Sitel is the leading business process outsourcing (BPO) call center provider; as ranked by the Black Book of Outsourcing, a Datamonitor company. Sitel’s 60,000 associates provide clients with a predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency. The company has been awarded by the International Information and Communications Technology (ICT) Awards as 2008 BPO Company of the Year and by the Philippine Economic Zone Authority (PEZA) as 2010, 2009 and 2005 Outstanding Employer for its exemplary performance in job generation. Do you believe in what you do? Can you feel it? Do you have what it takes? How strong is your commitment? These are the types of questions we encourage our 57,000 associates to ask themselves every day. They are thinkers, doers, believers, achievers, leaders... You can sum up the Sitel culture in three words: Vision. Passion. Purpose. These words are the heart of Sitel and embody everything we do. For more information, please visit www.sitel.com.