Financial Account | B2B | Customer Support Representative

Sitel Philippines inc.

  • Quezon City, Philippines
    Ground Floor e-Life Digital Zone, Eton Cyberpod Corinthian-Ortigas, EDSA corner Ortigas Avenue, Quezon City, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
  • 19,000.00 - 20,000.00 PHP / monthPHP19,000.0020,000.0019,000.00MONTH
  • Full time
Posted a month ago and deadline of application is on 11 Nov
Recruiter was hiring 24 minutes ago

Financial Account | B2B | Customer Support Representative

Sitel Philippines inc.

Job Description

As part of the Customer Service Team, you will maintain financial accounts by processing customer adjustments. You will also be recommending potential products or services to management by collecting customer information and analyzing customer needs over the phone.

What we have to offer:

  • 20% Night Differential
  • Health Insurance for you and your dependents
  • Rewards for top Performers
  • Employee engagement and empowerment
  • Career Growth and Development

Minimum Qualifications

What we need for the role:

  • Good command of English communication skills (both written and verbal)
  • Candidates should have completed at least two years in college/ vocational program / SHS graduate
  • High School Graduate applicants must have 6 mos Customer Service Experience
  • No customer service experience required
  • Sales/Customer Service experience is preferred, but not required
  • Experience with hospitality or reservation services is preferred, but not required

Pre-employment documents that you'll need:

  • NBI Clearance
  • SSS Document
  • SSS ID Photocopy
  • E1
  • E4 form
  • SSS Online print out
  • Phil health Document
  • Pag-ibig Document

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave
  • Special Leave Benefits for Women Special Leave Benefits for Women
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans
  • Transportation Allowances Transportation Allowances

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Customer Service
Educational requirement
Completed associate's degree
Recruiter response to application
Always 
Office Address
Ground Floor e-Life Digital Zone, Eton Cyberpod Corinthian-Ortigas, EDSA corner Ortigas Avenue, Quezon City
Industry
Business Process Outsourcing
Vacancy
25 openings
Website
http://www.sitel.com

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About Sitel Philippines inc.

We are Sitel, part of the Acticall Sitel Group. We are one of the world’s leading outsourcing providers of customer experience management and we would like to share something with you - our promise of experience. Experience is everything at Sitel. It’s what sets us apart from the rest. Whether we’re dealing with a simple account query or creating an entire customer management strategy, we collaborate with our clients, we share our expertise, we build trust, and create strong customer relationships; adding value through our key brand attributes: knowledge sharing, a people first culture, global strength combined with local flexibility, and operational excellence. Sitel is the leading business process outsourcing (BPO) call center provider; as ranked by the Black Book of Outsourcing, a Datamonitor company. Sitel’s 60,000 associates provide clients with a predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency. The company has been awarded by the International Information and Communications Technology (ICT) Awards as 2008 BPO Company of the Year and by the Philippine Economic Zone Authority (PEZA) as 2010, 2009 and 2005 Outstanding Employer for its exemplary performance in job generation. Do you believe in what you do? Can you feel it? Do you have what it takes? How strong is your commitment? These are the types of questions we encourage our 57,000 associates to ask themselves every day. They are thinkers, doers, believers, achievers, leaders... You can sum up the Sitel culture in three words: Vision. Passion. Purpose. These words are the heart of Sitel and embody everything we do. For more information, please visit www.sitel.com.