Sip Innovations Philippines Inc. (Sip PH)

Customer Support Associate  

Sip Innovations Philippines Inc. (Sip PH)

 
  • Quezon City, Philippines
    Sip PH Unit 30, 68 Don A. Roces Avenue, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • ₱13,000.00 - ₱16,000.00 / month
    PHP
    13,000
    16,000
    13,000
    MONTH
  • Full timeFULL_TIME

Expired 3 years ago

2018-11-09T16:00:00+00:00
Job closed.

Job Description

  • Respond to social media and mail inquiries
  • Sell products and services
  • Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting corrections or adjusments, and following up to ensure solutions
  • Identify and assess customers' needs to achieve satisfaction
  • Engage customers in our products
  • Assist with placement of orders, refunds, or exchanges
  • Work with customer support officer to ensure proper customer service is being delivered
  • Contribute to team discussions by accomplishing tasks and pointing out recurring problems that are e-commerce related

Minimum Qualifications

  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Genuine interest in / knowledge of sustainability and the environment
  • Takes Initiative
  • Willing to help in other aspects of the business
  • Proficiency in MS Office and other related software

Perks and Benefits

  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Single Parent LeaveSingle Parent Leave

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Sip PH Unit 30, 68 Don A. Roces Avenue , Quezon City, Metro Manila, Philippines
Vacancy
1 opening
Website
http://www.sip.ph

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About Sip Innovations Philippines Inc. (Sip PH)

Sip is a Filipino social enterprise that champions waste management solutions for the people and the planet. It's solutions aim to be innovative and human-centered while making sure that it's products and programs are both effective and delightful. It wants to address the growingproblem of waste in landfills and the oceans. It desires to help both consumers and businesses adopt more sustainable practices that benefit both the people and the planet.
Sip Innovations Philippines Inc. (Sip PH)https://rec-data.kalibrr.com/logos/PTKCHL5DCVFSLKNVGLWZFFKQ6KE89MB6Y6WJQZXT-5b978a51.pngSip is a Filipino social enterprise that champions waste management solutions for the people and the planet. It's solutions aim to be innovative and human-centered while making sure that it's products and programs are both effective and delightful. It wants to address the growingproblem of waste in landfills and the oceans. It desires to help both consumers and businesses adopt more sustainable practices that benefit both the people and the planet.

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