Customer Operations Admin
Siklus
- Jakarta, IndonesiaJalan Tebet Timur Dalam III, Tebet Timur Kel., Tebet, Jakarta, DKI Jakarta, IndonesiaJakartaDKI JakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Expired a year ago
2022-11-23T09:13:06.305409+00:00Job closed.
Job Description
Want to tackle plastic pollution? Want to reimagine the way retail is done? Wake up every morning and work on something that truly matters? Join us at Siklus - we're looking for highly talented, inspired, and crazy-smart people to solve some of the biggest challenges of our time.
We are looking for a sales admin to assist our daily operations:
- Contact customers by Whatsapp, app, or social media to answer queries and broadcast promotions;
- Receiving and process orders;
- Acknowledging and resolve customer complaints and concerns;
- Verifying and process orders, including customers' personal information and payment details;
- Answer to comments and messages on social media;
- Report to associate daily;
- Update stock and delivery schedule everydays.
Minimum Qualifications
Qualifications: Our ideal candidate should be a self-starter, a quick learner, and capable of working independently.
- Bachelor's degree from any major;
- Excellent in Ms. Excel
- Target-oriented, communicative, and energetic;
- A passion for social and environmental impact;
- Have a personal laptop is a MUST
- Willing to work from office (After PPKM ends)
- 5 days working days. Required to work on weekends, may take two day off within the weekdays.
Perks and Benefits
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Required Skills
- Analyzing Data
- Customer Service
- Microsoft / MS Excel
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Jalan Tebet Timur Dalam III, Tebet Timur Kel., Tebet
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About Siklus
Siklus is reinventing the future of retail by delivering refills of everyday needs to door - without plastic waste. We want our customers to save more than just money, delivering change right to their doorstep. Customers can order our refill bikes via our app or WhatsApp and use their own containers to refill detergent, shampoo, cooking oil and more at a lower cost. We use technology to dispense safely and precisely, to optimize our supply chain and allow brands to interact with their customers. As such, we are the next, sustainable model of retail: Mobile, tech-driven, and affordable.
Since our inception a year ago, we have formed brand partnerships with major FMCGs including Nestle, Wings, P&G, RB, and more, launched our seller and customer app, and raised funding from VCs Teja Ventures and prominent angel investors including from GoJek's C-level and partners from renowned VCs. We have been growing our customer base and sales and are now looking to scale. We need you to make this happen and bring the refill revolution across Indonesia!