Customer Service Representative (CSR)
Shore360, Inc.
- Angeles, PhilippinesUnit 2F-3 Business Center 6,, Angeles, Central Luzon, PhilippinesAngelesCentral LuzonPhilippinesPhilippines
- ₱20,000.00 - ₱22,000.00 / monthPHP200002200020000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
We are looking for tech savvy, highly motivated, and with keen attention to details customer service representatives. You will be responsible for taking inbound and outbound calls, responding to customers and potential customers with their inquiries or concerns for the product or services rendered to them by the company.
As a CSR, you will be working with the technical team in Australia, coordinating closely with the clients and ensuring satisfaction for the customers with the help of the team!
Minimum Qualifications
- Good communication skills
- Good interpersonal skills
- With related work experience
- With Live Chat or Email support experience is preferred but not required
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Medical / Health Insurance
- Maternity & Paternity Leave
- Life Insurance
Required Skills
- Customer Service
- Technical Skills
- Critical Thinking
- Communication Skills
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Unit 2F-3 Business Center 6,
About Shore360, Inc.
Shore360, Inc. is a 100% Australian owned enterprise based in the Clark Freeport Zone, Philippines. We are a dynamic new BPO, incorporated in 2014 with an Owners / Leadership Team rich in experience in outsourcing and off shore enterprise.
Our operating environment presents as a professional and corporate office ecosystem. The facility includes the required meeting and breakout areas to accommodate your onsite training activities and staff amenities.
Our industry differential is that we genuinely make it our business to understand your business and offer the required leadership and support to make your off shore enterprise a success. (Refer Testimonials)
We understand the factors that can trip over the best planned off shore initiative and offer the guidance and support to meet these challenges.
At Shore360 we do things a little different. We invest in working with you and your home base organisation to build the solution, finding the right staff with the right skills that fit you business and getting you’re off shore team properly “tuned” ready for business.