SeaBank - KYC Onboarding Agents (Contract-Based)


  • Jakarta Selatan, Indonesia
    Jalan Mega Kuningan Barat 3, Kuningan Timur Kel., Setiabudi, Jakarta Selatan, DKI Jakarta, Indonesia
    Jakarta Selatan
    DKI Jakarta
  • Contractual
Posted 2 months ago and deadline of application is on 28 Feb
Recruiter was hiring 6 hours ago

SeaBank - KYC Onboarding Agents (Contract-Based)


Job Description

  • Perform day-to-day due-diligence review of prospective customers by confirming KYC data requirements in accordance with the applicable regulations and internal policies.
  • Responsible for collecting and reviewing documents submitted based on a set of guidelines provided.
  • Properly record and maintain documentation of necessary supporting documents
  • Perform due and timely escalation to a supervisor whenever needed
  • Perform any other duties relevant to onboarding process as assigned

Minimum Qualifications

  • At least 1 (one) year experience in a customer-facing role will be advantageous but fresh grad is welcomed to apply
  • Previous KYC/ onboarding experience will be advantageous.
  • Strong interpersonal and communication skills
  • Attention to details and organizational skills
  • Comfortable with shifting schedule

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
General Services
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Sopo Del Tower, Jalan Mega Kuningan Barat 3, Jakarta Selatan 12950, Indonesia
28 openings

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About Shopee

Shopee, backed by Sea (formerly known as Garena) is the fastest-growing eCommerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing both buyers and sellers with an easy, secure and fast online shopping experience through strong payment and logistical support. The Shopee team believes in the transformative power of technology. As shopping on mobile device becomes the new norm, Shopee aims to continually enhance its platform and become the region’s eCommerce destination of choice via ongoing product optimisation and localised user-centred strategies. Shopee is strongly supported by Sea, Southeast Asia’s leading internet platform provider, valued at US$ 3.75 billion according to the Wall Street Journal article. Officially launched in 2015, Shopee has exponentially grown in popularity within the region in less than a year. The team has also been growing in numbers and is now around 5,000 strong, spanning across Singapore, Indonesia, Malaysia, Philippines, Shanghai, Shenzhen, Taiwan, Thailand and Vietnam.
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