Cross Border Agent


  • Jakarta Selatan, Indonesia
    Jalan Mega Kuningan Barat 3, Kuningan Timur Kel., Setiabudi, Jakarta Selatan, DKI Jakarta, Indonesia
    Jakarta Selatan
    DKI Jakarta
  • Contractual
Posted 2 months ago and deadline of application is on 23 Feb
Recruiter was hiring 13 hours ago

Cross Border Agent


Job Description

  • Min. Diploma degree in any field
  • Has experience in contact-center area is a plus, fresh graduates are welcome to apply
  • Fluent in English
  • Customer service oriented
  • Sales oriented will be a plus
  • Technology savvy and fast-learner
  • Good typing & writing skill
  • Good team player, positive attitude and driven
  • Able to join immediately and willing to work in shift with 3 months contract
  • Willing to be assigned in any shifting schedule

Minimum Qualifications

  • Handling & solving the assigned tickets through chat channel (related to CB issues)
  • Engage with customers, in order to build proximity with customers and solved their problems

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Customer Service
Educational requirement
Completed associate's degree
Recruiter response to application
Office Address
Sopo Del Tower, Jalan Mega Kuningan Barat 3, Jakarta Selatan 12950, Indonesia
22 openings

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About Shopee

Shopee, backed by Sea (formerly known as Garena) is the fastest-growing eCommerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing both buyers and sellers with an easy, secure and fast online shopping experience through strong payment and logistical support. The Shopee team believes in the transformative power of technology. As shopping on mobile device becomes the new norm, Shopee aims to continually enhance its platform and become the region’s eCommerce destination of choice via ongoing product optimisation and localised user-centred strategies. Shopee is strongly supported by Sea, Southeast Asia’s leading internet platform provider, valued at US$ 3.75 billion according to the Wall Street Journal article. Officially launched in 2015, Shopee has exponentially grown in popularity within the region in less than a year. The team has also been growing in numbers and is now around 5,000 strong, spanning across Singapore, Indonesia, Malaysia, Philippines, Shanghai, Shenzhen, Taiwan, Thailand and Vietnam.
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