Scam Analyst

Shopee

  • Jakarta Selatan, Indonesia
    Jalan Mega Kuningan Barat 3, Kuningan Timur Kel., Setiabudi, Jakarta Selatan, DKI Jakarta, Indonesia
    Jakarta Selatan
    DKI Jakarta
    Indonesia
    Indonesia
  • Contractual
Posted 2 months ago and deadline of application is on 23 Feb
Recruiter was hiring 13 hours ago

Scam Analyst

Shopee

Job Description

  • Scam orders screening & investigating
  • Handling customer complaint related to scam issues
  • Assist customer service and other departments with processing related issues as they arise

Minimum Qualifications

  • University bachelor's degree in related fields
  • Good at MS Office Excel
  • Proactive & has a hard-working attitude
  • Attention to detail
  • Strong analytical skill & problem-solving mindset
  • Has good communication and negotiation skills
  • Work experience in contact with customers

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Safety and Security
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes 
Office Address
Sopo Del Tower, Jalan Mega Kuningan Barat 3, Jakarta Selatan 12950, Indonesia
Industry
E-Commerce
Vacancy
2 openings
Website
https://shopee.co.id/

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About Shopee

Shopee, backed by Sea (formerly known as Garena) is the fastest-growing eCommerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing both buyers and sellers with an easy, secure and fast online shopping experience through strong payment and logistical support. The Shopee team believes in the transformative power of technology. As shopping on mobile device becomes the new norm, Shopee aims to continually enhance its platform and become the region’s eCommerce destination of choice via ongoing product optimisation and localised user-centred strategies. Shopee is strongly supported by Sea, Southeast Asia’s leading internet platform provider, valued at US$ 3.75 billion according to the Wall Street Journal article. Officially launched in 2015, Shopee has exponentially grown in popularity within the region in less than a year. The team has also been growing in numbers and is now around 5,000 strong, spanning across Singapore, Indonesia, Malaysia, Philippines, Shanghai, Shenzhen, Taiwan, Thailand and Vietnam.