Scam Analyst
Shopee
- Jakarta Selatan, IndonesiaJalan Mega Kuningan Barat 3, Kuningan Timur Kel., Setiabudi, Jakarta Selatan, DKI Jakarta, IndonesiaJakarta SelatanDKI JakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Job closed.
Job Description
- Scam orders screening & investigating
- Handling customer complaint related to scam issues
- Assist customer service and other departments with processing related issues as they arise
Minimum Qualifications
- University bachelor's degree in related fields
- Good at MS Office Excel
- Proactive & has a hard-working attitude
- Attention to detail
- Strong analytical skill & problem-solving mindset
- Has good communication and negotiation skills
- Work experience in contact with customers
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Safety and Security
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Sopo Del Tower, Jalan Mega Kuningan Barat 3, Jakarta Selatan 12950, Indonesia
About Shopee
Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.
Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.
Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.