Job closed.
Job Description
- Supervise and score the work of content agents in screening
- Provide reports related to the quality score of all agents on an ongoing basis (weekly, monthly)
- Calibrate with regional about findings in QA screening (daily and weekly)
- Do problem-solving to any cases related to screening
- Do QA calibration and monitor closely agents who are underperformed
- Do ad-hoc projects
Minimum Qualifications
- Min. Bachelor degree from any major
- Min. 1 year of experience working in the Tech industry
- Fluent in English and Indonesian
- Detail-oriented and has strong analytical skills
- Able to work in a fast-paced environment with dynamic targets
- Has good communication skills
- Good team player, positive attitude, and eagerness to learn
- Willing to be placed in the Yogyakarta area
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- General Services
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Yogyakarta, DI Yogyakarta, Indonesia
About Shopee
Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.
Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.
Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.