Shopee
Shopee

Cross Border Quality Assurance (based in Yogyakarta)  

Shopee

 
  • Yogyakarta, Indonesia
    Yogyakarta, DI Yogyakarta, Indonesia
    Yogyakarta
    DI Yogyakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 3 years ago

2020-12-31T17:00:00+00:00
Job closed.

Job Description

  • Check all communication that comes in and out of the CB and Local Initiative Team
  • Provide feedback of Agent / Specialist's performance to the superiors, in order to improve the communication to reach a higher customer satisfaction

Minimum Qualifications

  • Minimum bachelor degree from reputable university
  • Min. 1 year experience as QA in Contact Center area (managing Chat channel experience is more preferable)
  • Strong analytical thinking and problem-solving skills
  • Strong communication skills, and good English skills (Written & Verbal) will be a plus point
  • Good team player, positive attitude, eagerness to learn

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Yogyakarta, DI Yogyakarta, Indonesia
Industry
E-Commerce
Vacancy
2 openings
Website
https://shopee.co.id/

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About Shopee

Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities. Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce. Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.

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