Shopee

Customer Service (Contract-based)  

Shopee

 
  • South Jakarta, Indonesia
    South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • ContractualCONTRACTOR

Expired 18 days ago

2021-11-20T08:02:39.828000+00:00
Job closed.

Job Description

  • Handle customer inquiries from sellers and buyers through call, social media or email
  • Manage and resolve customer related issues and escalations
  • Be the voice of customers to provide feedback to the company
  • Analyze customer experience reports and insights and come up with improvement suggestions and initiatives

Minimum Qualifications

  • Min. Diploma degree from any major
  • Min. 6 months experience as Customer Service or Call Center, fresh graduate are also welcome to apply
  • Strong communication skills & customer-oriented
  • Strong logical thinking and problem-solving skills
  • Good team player, positive attitude and eagerness to learn
  • Driven and motivated
  • Willing to work in shift and has big interest working in e-commerce company
  • Willing to work in contract-based for 3 months
  • Able to join immediately

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Completed associate's degree
Recruiter response to application
Sometimes
Office Address
South Jakarta, DKI Jakarta, Indonesia
Vacancy
10 openings
Website
https://shopee.co.id/

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About Shopee

Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee connects shoppers, brands and sellers across Asia and other fast-growing markets, empowering anyone to buy and sell anywhere and at any time. Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. It offers a wide product assortment, supported by integrated payments and logistics, as well as popular entertainment features tailored for each market. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping brands and entrepreneurs succeed in e-commerce. Shopee is a part of Sea Limited (NYSE:SE), a leading global consumer internet company. In addition to Shopee, Sea’s other core businesses include its digital entertainment arm, Garena, and digital financial services arm, SeaMoney. Sea’s mission is to better the lives of consumers and small businesses with technology.
Shopeehttps://rec-data.kalibrr.com/www.kalibrr.com/logos/LWAST2VVU9KEY6HTJ2EGZFEU4YS99MKDC2HSWEMX-61555349.pngShopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee connects shoppers, brands and sellers across Asia and other fast-growing markets, empowering anyone to buy and sell anywhere and at any time. Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. It offers a wide product assortment, supported by integrated payments and logistics, as well as popular entertainment features tailored for each market. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping brands and entrepreneurs succeed in e-commerce. Shopee is a part of Sea Limited (NYSE:SE), a leading global consumer internet company. In addition to Shopee, Sea’s other core businesses include its digital entertainment arm, Garena, and digital financial services arm, SeaMoney. Sea’s mission is to better the lives of consumers and small businesses with technology.

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