Job closed.
Job Description
- Deliver and provide continuous training to the agents in doing day to day operations (on-boarding, refreshment, etc)
- Develop curriculum to support classroom training & regular refreshment training
- Conduct timely constructive feedback and counselling of the trainees
- Design and evaluate training material for technical/soft skills training
- Arrange operation training, do training administration & report
Minimum Qualifications
- Experienced as a trainer (preferable in debt collection team)
- Good people skills: Focus on the development of each of agents to improve the operation procedure
- Good communication skills: Able to convey the training in a short and concise way
- Outcome-oriented: Able to tailor training to be aligned with the target set by the management
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Yogyakarta, DI Yogyakarta, Indonesia
About Shopee
Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.
Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.
Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.